Strategic Accounts Director, Garner Health

$158-195k

This position is also commission eligible. In addition to base compensation, this role is eligible to participate in our equity incentive.

Senior and Expert level

Remote from US

More information about location

Data-powered doctor search tool

Be an early applicant

Data-powered doctor search tool

101-200 employees

HealthcareB2CB2BMarketplaceBig dataData SharingMedTech

Be an early applicant

$158-195k

This position is also commission eligible. In addition to base compensation, this role is eligible to participate in our equity incentive.

Senior and Expert level

Remote from US

More information about location

101-200 employees

HealthcareB2CB2BMarketplaceBig dataData SharingMedTech

Company mission

To transform the healthcare economy, delivering high quality and affordable care for all.

Job

Company

Role

Who you are

Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance
7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
A deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of business
Proven results of achieving retention and upsell targets year over year
A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
Excellent communication and presentation skills
Problem solver in ambiguous situations
Strong communicator who can effectively articulate a vision
The ability to travel up to 25% of the time
A desire to be a part of our mission to improve the healthcare system

What the job involves

The Strategic Accounts Director will be responsible for retaining and upselling some of Garner’s largest employer clients
You will collaborate with account managers to ensure Garner’s most important clients have an excellent experience and achieve the expected results
As a Strategic Accounts Director you will become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
Through your efforts, you will be responsible for driving improved Net Revenue Retention and other KPIs for your book of business
This role will report to the SVP, Strategic Accounts
Own the process to retain and upsell some of Garner’s largest employer clients
Collaborate with account managers to ensure Garner’s important clients have an excellent experience
Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
Establish and manage some of the most important strategic broker and client relationships
Monitor and anticipate the strategic needs of your book of business
Monitor overall client health and execute strategic plans to proactively address key account risks
Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner
Drive improved net revenue retention and other KPIs for your book of business

Our take

An overworked US healthcare system has resulted in long waits and expensive prices. Due to rising costs, the health insurance industry often leads to patients not accessing the care that they need. Garner Health creates digital services that allow patients to find a medical expert that fits their specific needs, whatever their insurance circumstances are.

The startup provides an app that analyses local health-insurance claims history through AI. This data is used to recommend local medical professionals that will work with a patient's circumstances whilst providing direct communication channels for liaising. This helps patients to identify the highest-quality doctors and helps doctors improve how they practice medicine.

Despite other companies providing similar bespoke healthcare services, Garner Health shows a cutting edge by partnering with patient employers. This provides the financial incentive that employers must cover all or a portion of medical expenses, making healthcare financially accessible for all involved. The company has good funding at its back, and in 2022 partnered with Marathon Health towards reducing the inefficiencies of specialty referrals.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

142% employee growth in 12 months

Glassdoor (3.3)

Company

Funding (last 2 of 3 rounds)

Dec 2021

$45m

SERIES B

Feb 2021

$12.5m

SERIES A

Total funding: $61.3m

Company HQ

Flatiron District, New York, NY

Leadership

Nick Reber

(CEO)

They studied Mathematics at Brown before joining Bridgewater Associates as a Senior Investment Associate in 2006. Left Bridgewater in 2016 to join Oscar Health's Leadership Team. Founded Garner in 2018.

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