Enterprise Account Executive, Narvar
$150-165k
+ Equity + Annual bonus
Customer experience platform that helps retailers inspire long-term customer loyalty
Open for applications
Customer experience platform that helps retailers inspire long-term customer loyalty
201-500 employees
Open for applications
$150-165k
+ Equity + Annual bonus
201-500 employees
Company mission
To empower retailers to engage consumers, optimize operations, and drive business growth through data-driven, personalized post-purchase experiences.
Role
Who you are
- 7–10+ years of enterprise-level sales experience, with a focus on eCommerce SaaS
- Proven success selling to enterprise accounts with average deal sizes exceeding $200k ARR
- Experience working with or within companies offering Post-Purchase solutions
- Bachelor’s degree
- Proficiency in Salesforce and Gong
- Familiarity with integrating into eCommerce platforms (e.g., SFCC, Magento, Shopify, BigCommerce)
- Familiarity with prospecting tools (e.g., eTail Insights, Linkedin Sales Navigator, etc.)
What the job involves
- This individual will excel in driving high-value opportunities with enterprise-level eCommerce customers, cultivating executive-level relationships, and consistently exceeding revenue targets
- Proven success in new business development: Demonstrated ability to open doors and close deals, specifically targeting very large, enterprise-level clients
- Consistent track record of exceeding quotas: Must provide examples of exceeding annual targets in prior alternative revenue generating roles
- Consultative selling approach: Able to tailor solutions to meet the nuanced challenges of enterprise eCommerce clients
- Post-Purchase experience: Expertise in areas such as order tracking, returns management, customer communication, and enhancing post-purchase customer satisfaction
- ECommerce focus: In-depth knowledge of the eCommerce industry, key players, and trends impacting enterprise businesses
- Global supply chain understanding: Comprehensive knowledge of global supply chain logistics, including sourcing, inventory management, shipping, and last-mile delivery. Ability to understand and align Post-Purchase solutions with complex supply chain operations
- Existing enterprise relationships: A strong network of decision-makers at enterprise eCommerce companies (e.g., Abercrombie & Fitch, Nordstrom, etc)
- Executive-level communication: Ability to engage and influence C-suite stakeholders effectively. Ability to provide extensive examples of these engagements/relationships during interview process
- Strategic thinker: Skilled in identifying opportunities and aligning solutions with client needs
- Results-driven: Focused on achieving measurable outcomes, with a strong sense of ownership and accountability
- Adaptable and resilient: Thrives in fast-paced, high-stakes sales environments
Our take
The process that retailers go through to deliver products to customers is becoming increasingly complicated due to convoluted shipping networks and a global customer base. This means customer experience suffers as retailers must offer an overwhelming range of delivery options. Narvar aims to improve this situation with an integrated delivery and returns platform for retailers, providing analytics on client data to the retailer and optimizes shipping channels for customers.
Narvar is a market leader in this sector, active in almost every country and territory worldwide and having made more than 2B shipments since its founding in 2012. Its post-purchase customer experience platform is used by over 1,500 companies including household name retailers such as Sephora, GAP and Levis, among many others.
Narvar has secured many strategic partnerships such as linking up with Rise.ai, a leading gift card and store credit platform. This allows stores to simplify returns by enabling merchants to issue Rise's store credit as part of the returns process. While Narvar is currently focused on retailers providing shipping solutions for their customers, the company plans to expand to offer a B2B product in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Aug 2018
$30m
SERIES C
Jun 2016
$22m
SERIES B
Total funding: $64m
Company benefits
- Grow and thrive: Feel empowered to take responsibility and ownership. Gain valuable mentorship, grow professional, and expand your skill set.
- Recharge and be well: Our benefits are designed with you in mind, offering comprehensive health, vision, and dental plans, generous parental leave, and flexible time off to support your well-being.
- Hybrid work: We consider the San Francisco Bay Area home, but the Narvar family extends across the globe to cities like Atlanta, New York, Bangalore, and London.
- Stay connected: Connect with fellow Narvarians who share your passions -from fitness tips to whisky club and everything in between. Celebrate big wins and everyday moments through regional and global company gatherings.
- Health insurance
Company HQ
Downtown, San Mateo, CA
Leadership
Amit Sharma
(Founder)Amit is a hands-on executive with expertise in multi-channel retail and supply chain operations. They have over 18 years of industry experience and their thought leadership in shipping and delivery is still reverberating through the halls of Apple and Walmart.
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