Vice President of Design, Trustly
$250-350k
Secure online banking payments
Be an early applicant
Secure online banking payments
501-1000 employees
Be an early applicant
$250-350k
501-1000 employees
Company mission
To make online bank payments convenient for everyone by connecting consumers and merchants through the bank account, the hub of people’s financial life.
Role
Who you are
- 12+ years of product design experience, with at least 4 years leading design teams at a fast-growing technology company
- Strong portfolio demonstrating end-to-end design leadership across consumer and/or B2B products — from vision and strategy through to polished, shipped execution
- Deep expertise in design systems, interaction design, and visual design; high standards for craft and an eye for what separates good from great
- Proven ability to build and grow design teams and culture in a fast-paced environment — you know how to hire great designers and create the conditions for them to do their best work
- Payments, fintech, or enterprise SaaS design experience a strong plus — comfort designing for complex, regulated, or high-stakes user contexts
- Effective cross-functional partner and communicator — you influence without authority and can bring engineering and product along on design decisions
What the job involves
- As VP of Design, you will own the design vision and quality bar for Trustly's global product surfaces
- You'll build and lead a team of product designers, protect the integrity of the consumer experience through periods of rapid growth, and act as a key voice in shaping what Trustly builds and how it feels
- This role is for a design leader who cares deeply about craft, has the organizational savvy to protect it, and can operate at the intersection of design, product, and engineering
- You're fluent in AI-native ways of building — prototyping in code, using AI tools to take ideas from concept to working UX, and expecting the same from your team
- Design skill plus the ability to build is the new bar, and you set it
- Set and defend the design vision, design language, and quality standard for Trustly's consumer and merchant-facing products — ensuring every surface reflects a coherent, high-quality experience
- Build, lead, and mentor a team of product designers across multiple product surfaces; establish design culture, processes, and ways of working that scale with the organization
- Own Trustly's design system — ensuring consistency, accessibility, and efficiency across teams and platforms
- Partner closely with Product and Engineering leadership to integrate design deeply into every stage of the product development cycle — strategy, shipping, experimentation, feedback, and refinement — so design stays engaged well beyond launch
- Drive user research and usability testing practices that ground design decisions in real user needs and behaviors
- Act as a strategic design voice in executive conversations — advocating for design investment and articulating the business value of exceptional experience
Application process
- Applications for this role are accepted on an ongoing basis
Our take
Trustly is a fintech platform that makes accepting bank transfers for merchants a simple experience, just like taking card payments. Founded in 2008, the company has grown from just three people to operate offices across Europe and the Americas.
Trustly is a customer of banks, while its customers are merchants who are charged a transaction fee when they receive payments. Thousands of merchants use Trustly, including global players likes Facebook, AT&T, Alibaba, PayPal and TransferWise.
Whilst not a common payment method in certain countries (like the UK), people in many others prefer to pay via bank transfer - so there is a real need for what Trustly is offering. The company has made significant expansion progress, secured some highly advantageous partnerships and acquired SlimPay in 2024 - all suggesting a bright future ahead.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2023
$53.2m
GROWTH EQUITY VC
Nov 2014
$26.3m
LATE VC
Total funding: $79.5m
Company benefits
- Free breakfast every morning and catered dinner if you need to work late. And happy hour every Friday to celebrate the week
- Each employee gets a generous health allowance, and Trustly Sports Club keeps us active together
- Each month, our teams go on fun outings. Which we’d probably do anyway, even if Trustly didn’t foot the bill!
Company HQ
Vasastan, Stockholm, Stockholm County
Leadership
Carl Wilsson
(Co-Founder & CEO)Obtained a degree in Economics at Stockholm School of Economics before founding Trustly in 2008. Since September 2016, they are the VP of Business Development of Trustly Group AB.
Lukas Gratte
(Co-Founder)Obtained a degree in International Economy at Harvard University, a Master's degree in Engineering physics at KTH Royal Institute of Technology, a second Master's degree in Business Administration and Economics at Stockholm University and co-founded Redbet in 2002.
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