Product Design Director, Embroker
Digital business insurance platform
Job no longer available
Digital business insurance platform
101-200 employees
Job no longer available
101-200 employees
Company mission
To make business insurance simple, clear, and customized for every industry.
Role
Who you are
- 10 years in user experience design, 5 years leading user experience teams
- BA or higher in a design related field or equivalent
- 10+ years of experience in UX/digital product design with a strong understanding of the craft of design
- 5+ years of experience in people leadership with demonstrated experience in hiring, leading, and coaching high performing, cross-geography, or remote teams.
- Foundational understanding of product led growth and design principle that support it
- A passion for creating magical moments and truly solving problems in simple and efficient ways.
- Ability to balance short-term and long-term thinking while raising quality and team performance
- Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals
- Ability to work effectively in an Agile environment, including the ability to adapt quickly and effectively to changing requirements
- Strong data-driven visual, verbal, and written story-telling skills with ability to bring partners along
- Experience successfully managing many stakeholders through all phases of the design process
What the job involves
- Set the UX vision and strategy across the company
- Attract and develop top-tier design talent while cultivating a high-performing, values-driven culture
- The critical KPIs, metrics, and business outcomes that deliver an ROI to the organization and communicate them effectively
- Infusing the culture with a design thinking mindset—a creative approach to solving business, product, and user problems
- Communicating that great user and customer experiences are great business and great business leads to sales and profits
Our take
Traditionally, insurance has lagged behind other financial services industries when it comes to new technologies. Embroker was founded to try and modernize the $800B property and casualty (P&C) insurance market.
The digital business insurance platform utilizes modern tech like machine learning and AI to make business policies better suited and more affordable to its customers. Embroker has secured its status as one of the leading commercial insurance brokers on the market and serves more than 25,000 businesses.
While the company has been a broker since its inception, Embroker announced its intentions to become a fully-fledged insurance carrier, following in the footsteps of its insurtech competitor Next Insurance. With significant funding and several new product launches under its belt, Embroker is dedicated to offering tailored protections for professionals navigating the rapidly evolving landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2021
$100m
SERIES C
Apr 2019
$28m
SERIES B
Total funding: $170.4m
Company benefits
- Dynamic Culture
- Flat Hierarchy
- Full Health Benefits
- Fast Paced
- Unlimited Time Off
- High Degree of Autonomy
- International Environment
- Work-Life Balance
Company HQ
Mission District, San Francisco, CA
Leadership
Ben Jennings
(CEO)Initially joined Embroker as CRO in 2019 and became CEO in 2023. Prior to this, they were an Executive VP and CRO at ServiceSource for over 15 years.
Brian Acks
(CFO)Joined Embroker in 2021 as CFO. Prior to this they were the Head of Finance at Vouch Insurance. They also spent 13 years at CNA Insurance, holding various roles, including Assistant VP of Corporate Development and FP&A.
Chris Spagnuolo
(CPO)Joined Embroker in 2023 as CPO. Prior to this, they were CPO and Wander, Director of Product Management & User Experience at Vailmail, and a Principal Consultant of Product Management and Innovation at AgileThought.
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