Senior Analyst, Trustly
$85-100k
Secure online banking payments
Be an early applicant
Secure online banking payments
501-1000 employees
Be an early applicant
$85-100k
501-1000 employees
Company mission
To make online bank payments convenient for everyone by connecting consumers and merchants through the bank account, the hub of people’s financial life.
Role
Who you are
- 5+ years of experience as a Product Analyst, Data Scientist, or similar role, preferably in a FinTech or B2C/B2B SaaS environment
- Expert proficiency in SQL for complex data manipulation and analysis is essential
- Demonstrated experience in data modeling principles (e.g., Kimball, relational modeling) and using tools like dbt
- Strong practical knowledge of designing and analyzing experiments (A/B testing) with a solid grasp of statistical inference
- Hands-on experience building and deploying machine learning models (e.g., classification, clustering) using Python/R and relevant libraries (e.g., scikit-learn)
- Excellent ability to translate technical insights into clear, strategic business recommendations for non-technical audiences
- Proven capacity to thrive in a fast-paced, global environment, managing competing priorities across different time zones (EU and US)
- Experience with BI tools like Looker, Tableau, or Power BI for dashboard development
- Familiarity with LLM agents and agentic analytics tools (e.g., for automated data exploration, natural-language querying, or workflow orchestration) is a plus
What the job involves
- We are looking for a highly analytical and technically skilled Product Analyst to join our growing global team
- This crucial role will be key in deepening our data capabilities, focusing on advanced analytics to shape the future of our payment products
- The ideal candidate will bridge the gap between complex data infrastructure and actionable product strategy through expert data modeling, robust experimentation, and the development of machine learning classification models
- You will be essential in scaling our analytical rigor as we expand to serve global product stakeholders
- Design, implement, and analyze A/B and multivariate tests to optimize product features and drive conversion across both EU and US markets
- Develop and maintain scalable data models within our data warehouse (e.g., dbt) to create single sources of truth for core product metrics
- Build and deploy machine learning classification models (e.g., fraud detection, user segmentation) to enhance product quality and performance
- Partner with Product Managers in the EU and US to define KPIs, prioritize features, and measure the impact of product launches
- Conduct deep-dive analyses on complex product areas, translating findings into clear, persuasive recommendations for product improvements
- Create and maintain automated dashboards and reports that provide real-time visibility into product health and user behavior
- Collaborate with Data Engineering to ensure data quality, accessibility, and the implementation of proper tracking for new features
- Educate and mentor product and business stakeholders on data interpretation and experimentation best practices
- Leverage LLM agents and agentic analytics workflows to automate exploratory analysis, surface insights, and accelerate reporting across product lines
Our take
Trustly is a fintech platform that makes accepting bank transfers for merchants a simple experience, just like taking card payments. Founded in 2008, the company has grown from just three people to operate offices across Europe and the Americas.
Trustly is a customer of banks, while its customers are merchants who are charged a transaction fee when they receive payments. Thousands of merchants use Trustly, including global players likes Facebook, AT&T, Alibaba, PayPal and TransferWise.
Whilst not a common payment method in certain countries (like the UK), people in many others prefer to pay via bank transfer - so there is a real need for what Trustly is offering. The company has made significant expansion progress, secured some highly advantageous partnerships and acquired SlimPay in 2024 - all suggesting a bright future ahead.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2023
$53.7m
GROWTH EQUITY VC
Nov 2014
$26.8m
LATE VC
Total funding: $80.5m
Company benefits
- Free breakfast every morning and catered dinner if you need to work late. And happy hour every Friday to celebrate the week
- Each employee gets a generous health allowance, and Trustly Sports Club keeps us active together
- Each month, our teams go on fun outings. Which we’d probably do anyway, even if Trustly didn’t foot the bill!
Company HQ
Vasastan, Stockholm, Stockholm County
Leadership
Carl Wilsson
(Co-Founder & CEO)Obtained a degree in Economics at Stockholm School of Economics before founding Trustly in 2008. Since September 2016, they are the VP of Business Development of Trustly Group AB.
Lukas Gratte
(Co-Founder)Obtained a degree in International Economy at Harvard University, a Master's degree in Engineering physics at KTH Royal Institute of Technology, a second Master's degree in Business Administration and Economics at Stockholm University and co-founded Redbet in 2002.
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