Community Moderator, Chatbooks
Custom photo book printer
Job no longer available
Custom photo book printer
101-200 employees
Job no longer available
101-200 employees
Company mission
To make creating a photo book as easy as taking a picture.
Role
Who you are
- At least 1 year of experience moderating large social media communities
- An obsession with new and emerging social platforms
- Excellent written communication skills
- Proven understanding of the dynamics of online communities
- Knowledge of and a passion for parenting, trending news, culture and social media topics that influence consumer behavior
- Super adaptive
- Bonus for a fun, witty voice/writing style
What the job involves
- You will be responsible for cultivating a welcoming, supportive environment where Chatbookers can connect with one another while promoting Chatbooks content and building brand affinity
- Engage with the Chatbooks community 1:1 across various platforms
- Act as the voice of the brand across online and social media communities
- Work closely with the Content and Community team to promote initiatives and build brand awareness
- Help create and execute strategies for growing online communities
Our take
Chatbooks is an online subscription service helping customers turn digital photos into auto-generated physical albums. It automatically assembles social media posts into 60-image albums, with additional options available like gift cards and wall prints.
This sets the company apart from custom printing services like Snapfish and Photobox, where users upload and curate their own photobook. However, the photobook market at large is beginning to separate out into high-end books on one hand and social media services like those offered by Chatbooks on the other. This division could see Chatbooks facing increased competition from companies like Prestophoto and My Social Book, as well as Google Photo's own printing service.
However, the company has firm footing in the sector. With the market growing, and Chatbooks building a strong brand with a rich online community, it looks well-placed to continue as a major player in this space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Feb 2017
$11.5m
SERIES B
Feb 2016
$6m
SERIES A
Total funding: $19.6m
Company benefits
- Paid Parental Leave
- Work From Home Setup
- Remote First
- Unlimited, Free Therapy Sessions
- Two Week Winter Break
- Mandatory Time Off: 1 Week per Season
- HSA $2500
- 100% of Healthcare Premiums for Families
- 100% of Dental & Vision Premiums for Employees
- 401k Match
Company HQ
Lehi, UT
Leadership
Vanessa Quigley
(Chatbooker-in-Chief)Studied Performance and Pedagogy at Brigham Young University, before working as a Dancer at Disney.
Nate Quigley
(CEO)Obtained an MBA from Harvard Business School, and then joined McKinsey as an Analyst. Was CEO of LiveTV from 2006 to 2010.
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