Senior IT Technician, Wiz

Pacific Standard Time

$102-140.5k

This role is eligible to participate in Wiz’s equity plan and may also include incentive compensation

AWS

GCP

macOS

Azure

Windows

Okta

Google Workspace

Senior and Expert level

Remote from US

More information about location

Cloud security company

Posted today

Cloud security company

501-1000 employees

B2BSecurityEnterpriseSaaSCyber SecurityCloud Computing

Posted today

$102-140.5k

This role is eligible to participate in Wiz’s equity plan and may also include incentive compensation

AWS

GCP

macOS

Azure

Windows

Okta

Google Workspace

Senior and Expert level

Remote from US

More information about location

501-1000 employees

B2BSecurityEnterpriseSaaSCyber SecurityCloud Computing

Company mission

To help organizations create secure cloud environments that accelerate their businesses.

Job

Company

Role

Who you are

Being reliable and quick on your feet will be your strongest assets as a pillar on this growing team responsible for a diverse portfolio of hardware and software products used by all Wizards across the globe
6+ years of experience supporting end users remotely
Significant experience providing software support to Windows and macOS users
Experience supporting Google Workspace
Strong background IT support in a startup environment or at minimum SaaS tool administration in a corporate environment
Have supported IAM solutions such as Okta, Azure AD, OneLogin, or Ping Identity
Strong, practical grasp of the networking and ability to troubleshoot wireless networks and some physical infrastructure

Desirable

Professional experience with cloud service providers such as AWS, GCP, and Azure
Demonstrable, strong interest in security and cloud technologies
Fluency in operating within highly regulated environments
Supported a globally distributed workforce

What the job involves

We’re looking for an outstanding Senior IT Technician (Help Desk Support) to help spread the Wiz magic. Reporting to the Senior Manager, IT Operations, you will work independently on a remote basis in the PST time zone (11am - 7pm) as part of the broader IT organization
Reporting to the Senior Manager, IT Operations, you will work independently on a remote basis in the PST time zone (11am - 7pm) as part of the broader IT organization.
Provide tier 1 support for all end users remotely
Diagnose and resolve technical issues including those related to macOS and Windows and Linux, audiovisual systems, office networks, peripherals, and software
Participate in asset management activities related to both hardware and software
Effectively collaborate with close stakeholders such as HR, and perform routine employee lifecycle-related tasks including conducting onboarding sessions for new employees globally
Draft and update detailed internal and end user facing documentation related to supported technologies and processes
Set the highest standard for quality in all service desk activities including communication with end users, technology administration, documentation, and contribution to team metrics such as those related to SLAs
Stay current on technologies used by the company and all internal changes, and train employees on best practices

Our take

Originally founded in Israel – a hotbed for rapid growth cybersecurity companies of late – Wiz hit the headlines when it became the world’s fastest growing software company in Summer 2022. Incredibly, the company clocked up $180 million in annual recurring revenue in under two years since launching its first product, boasting major customers like Salesforce, Slack, BMW, and Asos.

It’s impressive enough that the startup was able to attract hundreds of millions in investment so early in its lifespan, but the fact that it was co-founded by a team of former Microsoft executives no doubt helped on this front. However, to generate this kind of revenue so soon is extremely rare.

The company has fueled its growth with aggressive hiring and product expansion, adding modules for Container and Kubernetes security, DSPM, and CDR - enabling organizations to further consolidate their cloud security program into a single, fully comprehensive platform.

Following its early 2023 Series D funding round, the company has reached a $10 billion valuation, officially making it the world's largest cybersecurity unicorn and it is the fastest SaaS company to achieve such a valuation.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (4.2)

Company

Funding (last 2 of 7 rounds)

May 2024

$1bn

SERIES E

Feb 2023

$300m

SERIES D

Total funding: $1.9bn

Company HQ

Chelsea, New York, NY

Leadership

Assaf Rappaport

(CEO)

Previously co-founded and was CEO of security SaaS Adallom (acquired by Microsoft in 2015). Subsequently spent four years at Microsoft as a General Manager, first of Cloud Security, then R&D Israel.

Ami Luttwak

(CTO)

Was the co-founding CTO of Adallom, next joining Microsoft as CTO of the Cloud Security Group, before becoming CTO of R&D Israel.

Yinon Costica

(VP of Product)

Was also Adallom's VP of Product. Joined Microsoft as Partner Director of Product Management, Cloud Security after its acquisition of Adallom.

Roy Reznik

(VP of R&D)

Is also the Co-founder & Master Distiller at Kataro Distillery. Before this they worked as Principal R&D Group Manager for Microsoft, joining the company from Adallom whom they co-founded.

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