Brand & Operations Project Manager, SSENSE

• A minimum of 5 years in brand or project management, business commercial and operations, within a fashion, or consumer goods field
• Bachelor’s degree in Fashion, Business, Project Management, or a related field is preferred
• Ability to lift heavy boxes (15kg)
• Excellent written and verbal communication skills in English
• Proficiency in Microsoft Office Suite, Google Suite, Web and computer-savviness

Desirable

• The Brand & Operations Project Manager, LU’U DAN, is accountable for the end-to-end execution of the brand’s operations, commercial performance, and strategic priorities across Direct-to-Consumer and Wholesale channels. Partnering closely with the Creative Director, this role ensures the delivery of seasonal collections on time, on budget, and in alignment with the brand’s creative vision, while maintaining strong operational and financial discipline
• This role owns the execution of the brand’s operational roadmap, including product lifecycle management, logistics, inventory flow, studio operations, and cash flow management, while driving DTC and Wholesale performance through weekly sales analysis, go-to-market execution, and strategic planning
• Working cross-functionally with Buying, Sales, Marketing, Finance, and other SSENSE shared services, as well as a network of external partners, the candidate acts as a central point of coordination and accountability
• Manage day-to-day operations for brand delivery across Direct-to-Consumer and Wholesale channels with ownership of operational cadences and performance outcomes
• Drive operational excellence across product lifecycle execution, including responsibility for the roadmap, calendar, milestones, Time & Action plans, and cross-functional accountability
• Oversee inbound and outbound logistics, fulfillment workflows, inventory flow, 3PL coordination, and operational performance across all distribution nodes
• Standardize and evolve operational processes, documentation, SOPs, and reporting mechanisms to support scaling and reduce friction
• Own cash flow and expense management for the brand, including budget tracking, expense controls, forecasting, and oversight of accounts payable to ensure timely invoice processing, payment accuracy, and financial discipline in partnership with Finance
• Lead the DTC business, setting channel goals, tracking performance, and driving initiatives that deliver traffic, conversion, retention, and revenue growth
• Own the Wholesale business strategy and execution, including showroom operations, target setting with sales agents, KPI tracking, performance measurement, and revenue growth
• Cascade strategic priorities, timelines, decisions, and key updates to the team, ensuring clarity, alignment, and consistent understanding across all levels