Practice Liaison Manager, Pharmacierge

£35k

+ Company-wide bonus & Govt approved share option scheme after 1 year

Junior and Mid level

London

5 days a week in office

Prescription medication concierge service

Job no longer available

Prescription medication concierge service

21-100 employees

HealthcareB2CB2BPersonal health

Job no longer available

£35k

+ Company-wide bonus & Govt approved share option scheme after 1 year

Junior and Mid level

London

5 days a week in office

21-100 employees

HealthcareB2CB2BPersonal health

Company mission

To treat every patient as one of our own.

Job

Company

Role

Who you are

Experience in a client-facing role
Comfortable in a dynamic and varying role where you can take initiative to achieve objectives and drive results independently
Confident communicator in both phone and digital interactions
Excellent communication and presentation skills, with the ability to pitch our services effectively to potential clients
Experience in the healthcare sector, such as a medical practice manager or medical secretary, a plus but not required
Experience using a CRM software preferred

What the job involves

In this role, you will be responsible for fostering and deepening relationships with partner clinicians and clinics, ensuring their continued use of our service
This role involves close collaboration with the marketing, onboarding, sales, dispensary and Ops teams to ensure a seamless transition for new clients and to continuously improve sales strategies based on user feedback
Foster and deepen relationships with clients through regular follow-ups, check-ins, and strategic engagement, with the aim of converting leads into sales
Take ownership of commercial and operational issues with clients, working collaboratively with the dispensary to ensure a seamless client experience transition from sales to service
Actively contribute to the execution of the Account Management strategy & process, as defined by the Head of Practice Liaison, with a focus on achieving sales targets and supporting expanding our client base
Present and pitch Pharmacierge’s services and solutions effectively
Work closely with the marketing team to ensure targeted marketing materials align with clinician requirements
Collaborate with the sales and onboarding team to ensure customer feedback informs product improvements
Attend and participate in conferences and client events

Salary benchmarks

Our take

Pharmacierge is a leading UK medtech company, designed and backed by independent clinicians. It combines e-prescribing apps with seamless delivery of private prescription medication.

The company has raised impressive investment, with funding led by Cazoo and Zoopla founder Alex Chesterman OBE, Lovefilm co-founder Simon Franks, and over 80 leading clinicians.

Co-founded by ex-Google, Medtech, and serial entrepreneurs, Pharmacierge has established itself as the trusted partner to thousands of private medical practitioners and continues to grow its user base nationally.

Pharmacierge opened a new state-of-the-art facility off the back of investment, which includes a 30-foot multi-arm dispensing robot, allowing clinicians to improve efficiency and minimise medication wastage.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Trustpilot (4.3)

Company

Funding (2 rounds)

Apr 2023

$3.3m

SEED

Oct 2021

$1.8m

ANGEL

Total funding: $5.1m

Company benefits

We consider every aspect of our team’s wellbeing, offering challenging career development, training courses, private medical insurance, company share options, spa days, company bonus and corporate benefits subscription

Company HQ

Marylebone, London, UK

Leadership

Edward Ungar

(CEO & Co-Founder)

Investor, adviser, former Google Director and Onfido CRO. They are a member of British Menopause Society,Royal Society of Medicine and Independent Doctors Federation.

Robert Ungar

(Co-Founder)

Founded Pharmacierge in 2015, and has managed the company ever since.

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