Delivery Manager, Storyteller
£40-60k
All-in-one stories platform
Be an early applicant
All-in-one stories platform
21-100 employees
Be an early applicant
£40-60k
21-100 employees
Company mission
To help clients implement a best‑in‑class Stories experience to their apps.
Role
Who you are
- Experience in delivering or managing web- or app-based projects in the private sector
- Excellent oral and written communication skills, including the ability to communicate with technical and non-technical stakeholders
- A real interest in AI, technology and recent advancements
- Proactive attitude; you’re always first on the scene grabbing hold of things
- A self-starter who has a strong sense of ownership and initiative
- A detail-oriented individual who ensures that all work is completed with accuracy, precision, and thoroughness
- Experience communicating directly with customers
- Experience in negotiating and drafting requirement specifications
- The ability to identify, analyse and solve problems efficiently and effectively
- The ability to manage multiple tasks and projects simultaneously
- An understanding of project management methodologies
- Proficiency in Microsoft Office suite and experience using online project management software such as Jira and/or Airtable
What the job involves
- As a Delivery Manager for Storyteller, you will be responsible for the seamless delivery of projects from the post-sale phase through to launch and the initial period of live operation, plus the active improvement and development of all processes around your delivery to improve client satisfaction
- What you can expect:
- Grabbing hold of projects and making them your own, being the person who knows and cares the most about the clients you are integrating
- Initiating delivery projects, aligning plans with client expectations and business objectives
- Running client onboarding calls, helping to define the spec and leading them through the process of integrating our product
- Controlling project schedules, tracking milestones, and adjusting timelines as necessary using project management tools
- Maintaining transparent client communication, managing stakeholder expectations, and negotiating scope changes effectively
- Reviewing client integrations of our product to ensure they are to spec and feedback any issues to app integrators
- Running CMS training with clients to ensure they can use the platform effectively
- Identifying and proactively engaging with problems to generate, evaluate and propose possible solutions
- Managing post-launch support, ensuring a smooth handover to Customer Success
- Working with teams across the company - most of our projects are a blend of tech and content
- Contributing to improvements in the way we work and deliver Storyteller to clients
- Ensuring that project documentation and processes are up-to-date and accurate across all projects
Application process
- Firstly, you will be asked to complete an online video which will involve answering a mixture of questions
- Secondly – if your interview goes well, you will be sent a follow-up exercise (for which you will be compensated) that aims to test your project management and problem solving skills. Depending on the outcome of this exercise, you will be invited for a final interview with Andy, our Head of Delivery
- And that’s it!
Our take
Storyteller offers an end-to-end service that allows clients to publish Stories to its app. According to Storyteller, clients can boost user engagement, retention, and revenue through its in-app Stories.
Storyteller allows clients to easily implement its solution within its apps through Storyteller's native iOS and Android SDKs, eliminating years of in‑house development. What's more, Storyteller's platform comes with various analytics and management tools, allowing clients to measure user engagement, conversion & loyalty as well as create, schedule & preview their Stories.
Storyteller also differentiates itself through its industry‑leading UX: it allows clients to bring a trending format to users, which includes various features such as swipe-up action, hold to pause and gesture navigation. Storyteller's main priority is to invest in creating new additional features that will deepen user engagement and increase app usage.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- We’re a remote first company
- Flexible hours
- Comprehensive benefits
- High end equipment
- Company days out
Company values
- We believe that happy people are productive people
- We believe in a lightweight process with no time-tracking
- We believe in autonomy, mastery and purpose
- We believe in small teams of talented people that take ownership and responsibility for their projects
- We believe we are a perfect place for talented people to grow, make their mark and work on things that mean something
Company HQ
Edinburgh, UK
Articles
Leadership
Bob Thomson
(Founder)Founder of Storyteller and parent company Storm Ideas - a dynamic digital agency, which specializes in providing products and services to the Entertainment Industry, particularly US TV networks.
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