Product Manager, Phorest
Mobile, Maternity Contract
Remote (to GMT +2)
Salon management solution
Job no longer available
Salon management solution
201-500 employees
Job no longer available
Remote (to GMT +2)
201-500 employees
Company mission
To empower and inspire salon, spa and clinic owners to grow fantastic businesses while attracting and delighting loyal clients and talented staff.
Role
Who you are
- 3+ years of Product Management experience, ideally working with mobile product development
- The ability to independently manage senior stakeholders, involving and informing them in a way that ensures support and builds trust
- Clear communication skills which promote collaboration and create clarity for your audience, articulating the most important details and messaging in a manner appropriate for your audience
- The ability to say no is a must, taking all feedback on board and being clear on what we can’t do so we can focus on what we need to do
- You use company and industry qualitative and quantitative data to analyse, validate and prioritise opportunities and recommendations
- Expertise in assessing the level of risk vs. reward when making product recommendations and decisions. You can make recommendations and understand how best to test or validate these assessments
- Experience setting and tracking key metrics/outcomes for the commercial success of your product
- A can-do attitude with a growth mindset and eagerness to learn
- The ability to thrive in an ambiguous environment with a high degree of autonomy
- Be obsessed with usage data and how to find the points to improve
- Having worked in the hair and beauty industry, with consumer products is a plus
What the job involves
- Deliver and maintain the mobile vision and strategy for Phorest across all regions (USA, CAN, UK, IE, AUS, DACH, FI, UAE and NL) for the next 12 months
- Become a master user of the product and an expert on mobile related features and use cases
- Actively meet with clients, stay current on trends and understand the needs of our clients and how salons work
- Be the voice of the salon owner and their clients to drive the creation of the ideal client experience on behalf of salons
- Develop a thorough understanding of your pillar’s KPIs and how your product impacts these
- Identify problems and opportunities through data insights, producing data driven recommendations
- Own the steady-state product performance monitoring, being accountable for the business impacts of your product, defining product KPIs and monitoring for short to mid-term impact
- Work with our commercial team to build relationships, align on priorities and objectives, keeping stakeholders informed of relevant progress and next steps
- Clearly communicate progress, risks and updates effectively to stakeholders
- Be recognised as an evangelist for your product, motivate others, communicating the value and impact of your product to others across and outside of the company
- Be a thought partner for your Product and Engineering peers, helping to improve the teams’ processes and impact
Our take
Annually, significant financial losses plague salons and health spas due to both no-show appointments and sluggish periods. Addressing this predicament head-on, Phorest emerges as the solution, providing salon proprietors with user-friendly marketing software.
Phorest's software allows salons to dispatch appointment reminders and promotional details to their clientele. This seemingly uncomplicated remedy remarkably curtails no-show deficits by an impressive 70% - an extremely valuable offering.
From its inception, Phorest has consistently evolved and broadened its platform, adding features for staffing management, inventory control and strategic marketing. It has also secured funding which has enabled it to confidently vie with international contenders like Zenoti and Booker on the global stage.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2022
$12m
LATE VC
Jun 2018
$23.1m
GROWTH EQUITY VC
Total funding: $36.6m
Company benefits
- Your wellbeing is important to us - We provide private healthcare, and employee assistance program and a free online GP service (WebDoc)
- As part of our Financial Wellbeing, we provide an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection
- We help you travel by providing a bike to work scheme as well as tax saver transport tickets
- We care for your family and provide Enhanced Maternity and Paternity benefits
- We grow our own timber! We provide a great learning environment including an extensive onboarding program
- Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning
- We don't believe in formal dress codes. We prefer causal things
Company HQ
North City, Dublin, Ireland
Leadership
Ronan Perceval
(Co-Founder & CEO)Previously worked in hair salons, and also co-founded Demonware.
Jamie Myerscough
(Co-Founder & Director)Previously served as Phorest's CEO and Sales Director. Is currently CEO of Educogym.
Salary benchmarks
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