Yoummday is revolutionising the way businesses approach customer service worker operations with its work-at-home operating system. This enables companies to replace call centres with freelance customer experience professionals who work from home.
The company’s global marketplace has thousands of freelancers for companies to recruit from, and is utilised by over 70 Fortune 500 and DAX-listed companies. Yoummday has seen a steady increase in professionals and companies joining the platform and has focused on growing its team and leadership whilst widening its market reach.
In 2022, Yoummday acquired multi-lingual business process outsourcer company ICON to accelerate international expansion and support expanded platform capabilities. It also became the first freelancer marketplace to achieve ISO 27001 certification in 2023, showing a strong commitment to information security.
Steph
Company Specialist at Welcome to the Jungle