Staff Full Stack Software Engineer, Twilio

$160.1-235.4k

Salary dependent on location, and is applicable to candidates in CO, CA, NY and WA only

React

AWS

TypeScript

Java

Kafka

Terraform

Senior and Expert level

Remote from US

Cloud communications software

Job no longer available

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Job no longer available

$160.1-235.4k

Salary dependent on location, and is applicable to candidates in CO, CA, NY and WA only

React

AWS

TypeScript

Java

Kafka

Terraform

Senior and Expert level

Remote from US

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

7+ years of software engineering experience designing, developing, maintaining, scaling and operationalizing services (preferably in Java)
Strong fundamental knowledge of software development and best practices for RESTful services and microservices architecture
Experience with front end technologies like TS and React
Experience with Kafka, Terraform, NoSQL DB is a plus
Strong communication skills and desire to make an impact and thrive in small, collaborative, energetic teams
Curious mindset - we’re not looking for someone with all the answers, but rather someone who is prepared to grow with us
Strong oral and written communication skills: be prepared to frequently propose and discuss ideas and implementation details with your teammates, as well as involving other stakeholders in Twilio - we’re one single team, no one flies solo!

Desirable

Bachelors or Masters in Software Engineering or Systems or related technical fields or equivalent experience
Experience with AWS offerings

What the job involves

This position is needed to power the future of communications. Twilio Flex is a fully programmable cloud contact center platform that enables mission critical customer communications for businesses such as Lyft, Shopify and many others
We are looking for a Staff Software Engineer (Full Stack) to join our team to build a low-code visual application communication platform and contact center workflow orchestration engine
Develop quality and efficient solutions for complex problems both independently and in collaboration with team members
Pay attention to reliability and scalability to support continuing increases in traffic and business complexity
Lead team/cross-team initiatives and implementation from conception to completion
Evaluate, analyze and adopt new technologies and software for feasibility, impact and viability
Keep our services up and running while following a quality-first mindset. Support production operations, observability, building, releasing and assisting with team on-call
Review code and design and offer improvements to practices and processes to elevate the team and broader organization
Build trust and reliability in your products, review performance against service level objectives, address incidents and prioritize improvements

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

Although aggressive expansion and lack of maturity in some of its products in the past impacted the company's efficiency, a 2023 restructuring addressed these problems and allowed it to remain competitive. The company has since focussed on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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