Vice President of Program Management, RedCloud Technology
+ Equity
1+ day a week in office
AI-powered open commerce platform
Open for applications
AI-powered open commerce platform
201-500 employees
Open for applications
+ Equity
1+ day a week in office
201-500 employees
Company mission
To address the significant technological challenges in creating digital marketplaces where banks, businesses, governments, retailers, insurers, and any service provider, can offer services digitally.
Role
Who you are
- Extensive experience in program management, with a strong background in managing complex, multi-country initiatives
- Proven experience in developing and scaling Loyalty, Lending, or Logistics programs, preferably in the FMCG, e-commerce, or financial services sectors
- Experience working in emerging markets, particularly in Africa and LatAm, with a deep understanding of local market dynamics and customer behavior
- Deep understanding of P&L management, financial planning, and budget management
- Proficiency in project management tools and methodologies, with a focus on delivering complex programs on time and within budget
- Familiarity with digital platforms, fintech, and supply chain management technologies is a plus
What the job involves
- To further enhance our value proposition and accelerate growth, we are launching a new vertical called Program Management
- This vertical will focus on the development and execution of three key services: Loyalty, Lending, and Logistics
- We are seeking an experienced and strategic leader to join us as the AVP of Program Management, who will be responsible for spearheading these initiatives, creating a team, and collaborating with relevant stakeholders within the company to build the necessary infrastructure and drive adoption of these initiatives for successful implementation across our active markets, including Nigeria, South Africa, Brazil, and Argentina
- Lead the development and execution of the Loyalty, Lending, and Logistics programs, ensuring alignment with the company’s overall strategic objectives
- Conduct market analysis and feasibility studies to identify opportunities and challenges in implementing these programs across different markets
- Design and develop comprehensive business models and frameworks for each program, ensuring scalability and adaptability to local market conditions
- Oversee the end-to-end execution of Loyalty, Lending, and Logistics programs, ensuring they are delivered on time, within budget, and to the highest quality standards
- Work closely with cross-functional teams, including Product, Operations, Sales, and Marketing, to ensure seamless integration and execution of programs
- Develop and implement key performance indicators (KPIs) to measure the success and impact of each program, regularly reporting progress to senior leadership
- Manage the P&L for the Loyalty, Lending, and Logistics programs, ensuring they are financially viable and contribute to the company’s overall profitability
- Develop and manage program budgets, ensuring efficient allocation of resources and cost-effective delivery of services
- Establish and lead a high-performing Program Management team to support the successful execution of Loyalty, Lending, and Logistics initiatives
- Define clear roles and responsibilities within the team, fostering a collaborative and results-driven work environment
- Provide mentorship, guidance, and development opportunities for team members, ensuring they have the skills and resources needed to achieve program objectives
- Engage and collaborate with key internal and external stakeholders, including local market teams, financial institutions, logistics partners, and technology providers, to drive program success
- Build strong relationships with strategic partners to support the implementation and scaling of Loyalty, Lending, and Logistics services in target markets
- Serve as the primary point of contact for all program-related matters, ensuring clear communication and alignment with stakeholders
- Identify opportunities for expanding the reach and impact of Loyalty, Lending, and Logistics programs into new markets or customer segments
- Drive innovation within each program, exploring new technologies, processes, and partnerships to enhance the value proposition for Retailers and Distributors on our platform
- Monitor market trends, competitor activities, and regulatory developments to inform and refine program strategies
Salary benchmarks
Our take
Companies like Shopify have been big contenders in the eCommerce sector for a while now, but with increasing usage and demand comes an increase in user fees and advertisements. RedCloud Technologies have been around since 2012 providing a platform for entrepreneurs to trade without the worry of commission charges and high transaction fees.
The company stresses its desire for its platform to be digitally friendly and easy to use. Merchants can offer digital services through any connected device, selling electronic top-ups from brands such as AT&T and Unefon. On top of the easy automation, RedCloud Technologies also offers financial service support to its merchants, pioneering open banking marketplaces.
The company has a well-established client base, including companies like Guinness, and continues to expand into different countries, opening itself up to busy entrepreneur and trader markets. It has also opened offices in London, Paris, Cambridge, Casablanca, and Buenos Aires as it continues to grow its team. RedCloud Technologies seems set to continue its aggressive growth plans like its payment option expansion collaboration with Paystack, and it's exciting to see how the company will continue to face up to competitors.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company values
- Impactful Innovation
- Dynamic Agility
- Value Every Voice
- Global Compass, Local Solutions
- Empowering Humility
Company HQ
Finsbury, London, UK
Articles
Leadership
Justin Floyd
(Co-Founder & CEO)Currently a Board Member at The AI Trust Foundation, a Chairman and Invesor at Ocpus and an Investor at Omnisense. Previously founded a number of companies, including CMR Surgical and CCL Group.
Soumaya Hamzaoui
(Co-Founder & COO)Previously a Senior Project Manager for Altran and Orange.
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