Project Manager, Kaltura
$80-105k
More information about location
Cloud platform powering video, communication, and learning experiences
Job no longer available
Cloud platform powering video, communication, and learning experiences
201-500 employees
Job no longer available
$80-105k
More information about location
201-500 employees
Company mission
To power any video experience, for any organization.
Role
Who you are
- If you don't meet 100% of the requirements below - that's okay, nobody's perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day
- Proven customer‑first approach with experience managing external customers
- Excellent written, presentation, and verbal communication skills with the ability to build rapport at all customer levels
- Strong organizational skills and attention to detail
- Ability to prioritize and multitask in a fast‑paced, time‑sensitive environment
- Previous experience leading SaaS product implementations
- Familiarity with AI‑driven products or solutions – advantage
- Strong curiosity and eagerness to learn new technologies
- Positive and professional demeanor
What the job involves
- We’re seeking a Project Manager to help drive Kaltura’s vision of transforming how organizations communicate and collaborate through video and AI-powered solutions
- In this role, you’ll join our Professional Services team and play a critical part in delivering innovative video experiences and AI-driven capabilities powered by Kaltura’s SaaS platform
- As a Project Manager, you will lead end-to-end implementations of Kaltura’s solutions, ensuring seamless deployment and adoption for our customers
- Acting as the primary point of contact, you’ll guide customers from project kickoff through go-live, applying a consultative approach to align solutions with their business objectives
- To succeed, you’ll develop deep expertise in Kaltura’s platform and post-sale delivery processes while thriving in a fast-paced, dynamic environment managing multiple priorities
- This role is highly customer-facing and cross-functional, working closely with Implementation Managers, Developers, Sales, Account Management, Support, and Product teams to deliver exceptional outcomes that reflect Kaltura’s commitment to innovation and customer success
- Manage the customer implementation process from post‑sale through successful deployment and adoption of Kaltura’s video and AI-powered messaging solutions
- Serve as the lead contact for daily customer interaction and all implementation activities
- Follow up with customers via email, chat, and phone to gather configuration requirements and other implementation inputs
- Create and maintain project plans within our project‑tracking system, and keep internal teams informed of status, risks, and next steps
- Assist in establishing customer goals and communicating deliverables (timelines, scope of work, success criteria) both internally and externally
- Perform customer discovery calls, planning calls, and other internal and customer‑facing activities related to onboarding and solution delivery
- Collaborate with Implementation Managers to review product configuration settings and adjust according to customer needs
- Coordinate training sessions tailored to the customer’s specific platform configuration and AI capabilities
- Other responsibilities may be assigned
Our take
The use of video is ever-increasing in popularity. Kaltura is a leading video cloud with a mission to power any video experience for any organisation. Its products are used by thousands of global enterprises, media companies, service providers, and educational institutions, with hundreds of millions of viewers at home, at work, and at school.
One of Kaltura's strengths was its patient, long-term approach to growth, not having rushed into going public despite it being rumoured. When the company went public on Nasdaq in 2021, it offered one of the largest IPOs in the video technology sector that year.
Since undergoing a reorganisation plan focused on realigning its operations, Kaltura is further increasing efficiency and productivity. It also continues to roll out new features for its platform, winning multiple awards from the likes of Eventex in the process. Kaltura is, of course, reliant on the world continuing to embrace video to support its ambitious growth plans for the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2016
$57.7m
SERIES F
Feb 2014
$47m
SERIES E
Total funding: $172.8m
Company benefits
- Hybrid, flexible work environment
- Extended private health (including mental) insurance
- Personal and professional development programs
- Occasional Cross company long weekends
Company HQ
Union Square, New York, NY
Leadership
Rob Yekutiel
(Chairman & CEO)Having studied at the University of Pennsylvania, they founded Destinator Technologies, where they worked for 2 and a half years, and VisualGATE Systems, where they worked as Chairman from 2003-2006. They co-founded Kaltura in September 2006, and have served as Chairman and CEO since.
Michal Tsur
(President)After a Doctoral Degree at New York University, they co-founded Cyota in 1999, serving as VP until its acquisition by RSA in 2005. They then worked for a year as a Yale Visiting Fellow, before co-founding Kaltura in 2006.
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