Forward Deployed Engineer, Clio
£81.6-110.4k
Legal practice management software
Be an early applicant
Legal practice management software
1001+ employees
Be an early applicant
£81.6-110.4k
1001+ employees
Company mission
Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.
Role
Who you are
- The technical bar for this role is high. But the thing that will make you exceptional is how you work, not just what you know
- You fix root causes, not symptoms. When something breaks in a client environment, you're not satisfied with a workaround. You dig until you understand why, and you bring that back to the team
- You know when to move fast and when to slow down. You can build a scrappy PoC to prove an idea in a day, and you know exactly when it's time to harden that code for the long term. You don't confuse the two
- You're as comfortable in a client conversation as you are in a code review. You can explain technical trade-offs to a non-technical stakeholder and earn their trust — then turn around and ship
- You operate well in ambiguity. Not every problem comes with a spec. You're energized by open-ended, high-leverage challenges, and you know how to define the problem before you solve it
- Strong full-stack fundamentals and deep comfort with RESTful APIs and systems integrations
- Demonstrated ability to design, build and deploy production applications
- Hands-on experience building LLM-powered applications — retrieval, agents, structured outputs, prompt safety — and taking them through to production
- Experience working directly with clients or customers: scoping ambiguous problems, communicating trade-offs, and iterating based on real-world feedback
- A genuine curiosity about AI and how it applies to the legal industry, you're not just using AI tools, you're thinking about how they change what's possible
What the job involves
- As a Senior Forward Deployed Engineer, you'll sit at the intersection of engineering and client impact, the person who turns the legal industry’s most complex challenges into working software
- You'll embed with our most demanding clients, move from prototype to production quickly, and feed what you learn back into our platform and roadmap
- This isn't a support role or a solutions role with some coding on the side
- You'll design and build end-to-end, work directly with client technical teams, and ship code that real lawyers rely on
- The best ideas you surface in the field will graduate into product features for all of Clio's users
- This role involves occasional travel to client sites to foster strong relationships and provide hands-on support
- Embed with enterprise clients to map out workflows, define clear success metrics, and de-risk constraints before writing a line of code
- Design, prototype, and productionize custom AI workflows
- Build and maintain integrations that slot into complex client environments using Clio APIs and the broader modern stack
- Work directly with client technical teams to troubleshoot, debug, and optimize deployments in real-time
- Translate experimental R&D into stable, production-grade code — the kind that eventually becomes a platform feature for every Clio user
- Surface recurring patterns from the field that sharpen our product roadmap and inform how we build
Salary benchmarks
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised a large amount of investment capital and benefited from the COVID-era move to cloud technologies. Most recently, it raised a 2024 Series F round, which saw the company attain a valuation exceeding $3 billion. This funding is being used to accelerate AI development and to allow existing investors and employees to cash out their shares.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Company equity
- $500 contribution when you become a parent and/or guardian
- 4-week minimum vacation
- Work from home when you need to (role-specific)
- Parental leave options for moms and dads
- Customizable extended health benefits (including $2000 per year to spend on counseling)
- Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
Company HQ
Burnaby, BC
Leadership
Jack Newton
(Founder & CEO)Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.
Rian Gauvreau
(Board Member)Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.
Share this job
View 103 more jobs at Clio