Experienced Technical Program Manager, Plaid
$165.6-248.4k
Infrastructure and APIs for FinTech
Open for applications
Infrastructure and APIs for FinTech
1001+ employees
Open for applications
$165.6-248.4k
1001+ employees
Company mission
Plaid's mission is to unlock financial freedom for everyone.
Role
Who you are
- 7+ years of technical program management, software engineering, product management or analytical experience
- Deep understanding of cloud economics, financial planning/forecasting, and/or experience using analytics toolsets (SQL, BI tooling, etc)
- Experience leading execution across highly ambiguous infrastructure, API, and Platform programs, with experience making technical trade-offs balancing business needs and technical constraints
- Willingness to dig into technical details to understand our owned and dependent systems’ capabilities and roadmaps, and proactively identify risks and dependencies
- A passion for quality and insights into the habits, behaviors, and principles that uphold it in a healthy development process
- Excellent interpersonal and leadership skills, with the ability to drive alignment, goal clarity, role understanding and long-term healthy relationships across team bounds
- Demonstrated commitment to take accountability and responsibility for the success of work
- Highly adaptable, driven individual who has excellent judgment across many dimensions
What the job involves
- We’re looking for a Technical Program Manager (TPM) to partner with Plaid’s Platform teams, which include Services Platform, Development Foundations, and Data Platform
- The Platform team provides the infrastructure platform and building blocks that support all product development and production services at Plaid
- As a TPM, you’ll lead the portfolio of programs related to ensuring that we provide a highly available, performant, secure, and compliant platform to meet the growing needs of Plaid’s business and ensure responsible use
- A core aspect of your role will be centered on cloud cost optimization
- This entails delving into the primary cost drivers, formulating strategies for proactive cloud expenditure monitoring, and championing intricate technical initiatives that amplify the returns on our infrastructure investments
- You’ll be responsible for the successful definition, cross-functional strategy, planning, and execution of additional large-scale technical programs that are based on the evolving needs of the business
- You’ll be part of the technical program team, and you’ll partner closely with the Engineering Lead of Leads, Engineering Managers, Technical Leads / Architects, and Product Managers
- Strategic Leadership: Supporting a complex portfolio of programs which are one of Plaid’s top priorities in 2023/2024 and critically important to our customers
- Data-Driven Analysis: Using data to develop a deep understanding of your problem space, analyze opportunities and assess your solutions for impact
- Platform Excellence: Delivering platforms that are not just highly available and performant, but also maintain the highest standards of security and compliance
- Technical Excellence: Spearheading the elevation of technical maturity and reliability across the organization by creating frameworks and metrics that make the right investments obvious
- Organizational Impact: Collaborating cross functionally with a diverse set of internal stakeholders, driving transformative changes including developing best practices, fostering education, and innovating on internal processes
- Collaborative Strategy: Acting as the connecting tissue between diverse teams, ensuring shared vision and alignment for strategic initiatives
- Effective Program Management: Skillfully navigating complex projects by setting clear objectives, pinpointing challenges, crafting solutions, and monitoring progress against set timelines
Our take
Plaid builds infrastructure that allows a consumer to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub.
Plaid has integrated with 12,000 financial institutions in the US, Canada, the UK and Europe. About a quarter of people living in North America with bank accounts have linked with Plaid through at least one of the hundreds of apps that leverage Plaid’s application program interfaces (APIs). The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts.
This is very valuable in a world where there are increasing number of fintechs, so the demand for Plaid's services are only going to grow. Despite its strong position, it has not been immune to the difficult global economic situtation and was forced to restructure at the end of 2022, laying off some of its workforce. However it is still experiencing growth and is well-positioned to weather the current economic uncertainty.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
40% female employees
-15% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Lots of opportunities to grow within your space, the teams in Plaid Europe are small which means you are getting exposure to areas you may not in..."
Funding (last 2 of 5 rounds)
Apr 2021
$425m
SERIES D
Dec 2018
$250m
SERIES C
Total funding: $734.3m
Company benefits
- Monthly wellness stipend (gym on us)
- We offer breakfast, lunch, and dinner to keep you well-fed and healthy (when working from the office)
- From medical, life, dental and pension schemes, we’re here to support your physical, mental, and financial wellbeing
- We want everyone to feel ownership over their work - literally, which is why we offer equity to full-time Plaids
- Every Plaid is in control of their career development with our learning stipends, tools, and trainings
- We give Plaids the freedom and flexibility to choose where they work - whether that is in a Plaid office, at home in any supported location, or a mix of both!
- Two weeks of synchronous, company-wide vacation
- We want to make sure you have time to meet your personal needs with unlimited PTO
Company values
- Impact - We are building a company in order to create outcomes for consumers, and for our customers. The work we do is focused on creating extraordinary results for both. We choose what we work on and measure ourselves by the lasting impact created.
- Grow, together - We constantly strive to learn and improve — as individuals, as a team, and as a company. We foster a culture of feedback, delivered frequently and empathetically. We are each responsible for our own growth, and for the growth of those around us.
- Embrace openness and positivity - These characteristics play an important role in how we interact with each other, and how we represent ourselves to the world. We are intentional with our openness (or clear when we cannot be), and we approach our relationships and challenges with optimism.
- Think rigorously; act with urgency - We work diligently to make sound decisions — but we also recognise that speed matters. We move with urgency to bring our work to the world.
- Make it better - Each of us is an owner of Plaid. We are committed to continuous improvement and leaving things better than we found them. It is not perfection we seek, but valuable, pragmatic improvements to our products, our company, and our craft.
- Consumer outcomes via customer love - Plaid exists to improve outcomes for consumers. The primary way we achieve this is through the love and loyalty of our customers. We work with and through our customers, always with the best interest of the consumer in mind
- Invent tomorrow - We think big and take responsibility for creating the financial ecosystem we want to exist. We don’t wait to see what the future will bring; we create it ourselves
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Zach Perret
(CEO)He was a Consultant at Bain and previously a Research Fellow and Trustee at Duke before co-founding Plaid
William Hockey
(Board Director)He was previously an associate at Bain and has since moved on from Plaid to become Co-CEO at Column
Diversity, Equity & Inclusion at Plaid
Andrea Cruz (DEIB Program Manager)
- We are promoting equity by continuing to build employee programs to attract and keep talent growing and thriving at Plaid.
- We foster inclusion by offering annual DEIB education.
- We are building belonging with our four Plaid Community Groups: Plaids of Colour, Plaids of Faith, PLGBTQ+ and Women+.
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