Community Manager, Mozilla
Open-Source AI
$128-243.5k
Mid and Senior level
Remote from US
Internet software for people, not profit
Be an early applicant
Internet software for people, not profit
1001+ employees
B2CEnterpriseInternal toolsPrivacySaaS
Be an early applicant
$128-243.5k
Mid and Senior level
Remote from US
1001+ employees
B2CEnterpriseInternal toolsPrivacySaaS
Company mission
To ensure the internet remains open and accessible.
Role
Who you are
- You've built or managed a technical community before — developer relations, open-source, or something adjacent
- You know the difference between a community and an audience, and you've built the former
- You've worked with sponsors or partners before and know how to structure relationships that create real value on both sides — not just transactional ones
- You're comfortable with ambiguity and can operate in early-stage programs where the playbook doesn't exist yet
- You understand how developers think, what they care about, and what makes them roll their eyes
- You're genuinely excited about open-source AI — not as a trend, but as something worth fighting for
- You can hold two things at once: the community's trust, and the organizational relationships that make the programs possible
- You might come from developer relations, open-source community management, technical event production, or ecosystem partnership work. Titles matter less than instinct, range, and the ability to build things that outlast you
What the job involves
- Mozilla.org is a mission-driven organization dedicated to keeping the internet open, accessible, and secure
- Through a diverse portfolio of products, subsidiaries, and investments, Mozilla.org advances internet technologies, privacy-first solutions, and responsible AI
- Mozilla is looking for a contract-based Community Manager to help build and activate a global community of developers working on open source AI
- This is a fixed-term, project-based engagement for someone who knows how to identify the right builders, bring them together in ways that are genuinely useful, and create the partnerships and programs that help a community take root and grow
- The work is not about managing a broad, standing corporate community function
- It is about helping Mozilla stand up a specific body of community and ecosystem work in open source AI: events, hackathons, online engagement, partnership development, and community signal-gathering that can inform Mozilla’s broader efforts in this space
- The contractor in this engagement will work closely with senior Mozilla leaders and cross-functional collaborators to help shape community programs that are credible to developers and supported by the right external relationships
- Own the builder pipeline: the developers, tinkerers, and AI engineers who want to build on open AI infrastructure. You'll help them find each other, find Mozilla, and find reasons to stay engaged. But you'll also help build the external relationships — with companies, projects, and organizations across the ecosystem — that give those programs real weight and staying power
- Help design and run a program of in-person events in cities where open AI builders are already gathering — not just the major hubs
- Work with ecosystem partners to co-produce events that feel native to the communities they're in
- Own the logistics, the run-of-show, and the follow-through that turns a one-time event into a recurring thing
- Identify the right culminating moments — venues and formats that give the community a chance to show what it's built
- Identify and cultivate relationships with companies, projects, and organizations who want to build alongside the open AI community — not just sponsor a logo on a banner
- Develop and pitch partnership and sponsorship opportunities that are genuine fits: technical collaborators, ecosystem investors, and organizations with shared values
- Structure partnerships that create real value for builders — access to tools, compute, datasets, mentorship, or distribution — not just funding
- Help Mozilla become the kind of partner that other organizations want to work with: trusted, well-networked, and worth the relationship
- Be present in the online spaces where open-source AI developers actually live: GitHub, Discord, Reddit, Hacker News, and wherever else the conversation is happening
- Build relationships with builders — not just follower counts
- Know who the respected people in the ecosystem are, and help Mozilla become someone they trust
- Surface what the community actually needs — the friction, the gaps, the things nobody's built yet — and feed that back into Mozilla's work
- Help design and run hackathons focused on open AI infrastructure — from format to prizes to what happens after the event ends
- Work with internal teams and external partners to make programs feel genuinely useful to builders, not just promotional
- Think about what it means to build with the community, not just for it — and design programs accordingly
- Help turn one-off events into a program with continuity, a clear identity, and the external support to sustain it
- Work closely with the newsletter, social media, and communications team to make sure what's happening in the community shows up in Mozilla's public voice — and vice versa
- Help turn community moments into content: a great demo, a surprising deployment, a hard-won lesson
- Be the connective tissue between the builders, the partners, and the rest of the CTO team's work
- What success looks like:
- A growing, engaged community of developers building on open AI infrastructure — with Mozilla as the connective tissue
- A regular drumbeat of events, online and in-person, that people actually show up to and come back to
- Partnerships and sponsorships that bring real resources and credibility to the program — and that partners are proud to be part of
- Relationships with builders, organizers, and ecosystem partners that give Mozilla real signal about what's working and what's broken in the open AI stack
- A community that becomes the first audience for Mozilla's research, tools, and public work on open source AI
- Engagement model:
- Fixed-term contractor engagement
- Flexible, outcome-oriented working model
- Scope centered on community-building, program development, and ecosystem partnership deliverables
- This opportunity is project-based and should not be read as a permanent employee role
Our take
Mozilla develops a range of free and open-source software, with its most familiar product being Firefox. Operated with a mission-driven, not0for-profit ethos, Mozilla champions online privacy, open standards and user-choice.
Beyond Firefox, Mozilla has focused on privacy forward offerings such as Mozilla VPN, which allows users to browse securely without being tracked. The company has also streamlined its product portfolio to concentrate on initiatives that align closely with its core mission, ensuring resources are dedicated to improving user experiences while fostering safer, more open digital environments.
Alongside this, its impact extends into the developer and tech community, having played a pivotal role in the creation of Rust, a systems programming language celebrated for its speed and efficiency. With a loyal user base, ongoing innovation, and a clear commitment to privacy and open-source principles, Mozilla remains an influential player in the technology landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Led by a woman
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2018
$1.2m
GRANT
Jan 2005
$0.3m
ANGEL
Total funding: $3.5m
Company benefits
- Health and wellness: Mozilla covers medical, dental and vision plan premiums at 100% for U.S. and Canadian employees. Our offerings give you the options you need to manage your health — and your family’s — the way you want.
- Mental health: Mental health is as important as our physical health. That’s why Mozilla’s health benefits include therapy and coaching sessions to make sure our people have access to the care they need.
- Time away: With all of life’s demands, time away from work to disconnect and recharge is essential. In addition to country-specific holidays (12 in the U.S. and Canada), vacation and sick time start accruing right away (specifics vary by country). Everyone also takes a pause together on quarterly all-company wellness days, plus you get to celebrate the most personal holiday of all: your birthday.
- Parental leave: While Mozilla’s parental leave policies vary globally, our U.S. and Canadian-based employees can look forward to 26 weeks of paid leave for childbearing parents and 12 weeks of paid leave for non-childbearing parents.
- Financial: Mozilla is a private company, so our compensation isn’t tied to stock options or equity plans. Instead, we offer generous, performance-based bonus plans to all regular employees to underscore that we share in our success as one team. As for retirement savings for US and Canadian employees, Mozilla contributes a percentage of your eligible base salary each year to the 401(k) Plan/RRSP (regardless of whether you contribute or not), with 100% vesting.
- Learning and development: We’re big believers in learning by doing, and we also want to invest in your education and development beyond your role. Every employee is eligible for an annual professional development budget. Mozillians can put it toward technical or management training, certifications, conferences and more.
- Help when you need it: Life is full of surprises; that’s why it’s important to be prepared. Mozilla provides Life/AD&D and Short and Long Term Disability insurance (offerings may vary by locale) to ensure that you and your family will have a safety net in place should you ever need it.
- Plus a bit more: A few other benefits include a quarterly wellbeing stipend (to use on those things just for you), an employee referral bonus, internet reimbursement if you’re remote, and a budget for office essentials to make working remotely ergonomically comfortable.
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Laura Chambers
(CEO)Alongside serving as the CEO at Mozilla, Laura is an Executive Fellow at Harvard Business School. Previously, she was the CEO and PResident at Willow Innovation, Director at Patelco Credit Union, and General Manager of Core Hosts & Community at Airbnb.
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