Client Services Engineer, Talos
$140-180k
+ Eligible for discretionary bonus
3+ days a week in office
Empowering institutions to trade and manage digital assets
Job no longer available
Empowering institutions to trade and manage digital assets
101-200 employees
Job no longer available
$140-180k
+ Eligible for discretionary bonus
3+ days a week in office
101-200 employees
Company mission
To provide institutional-grade technology that supports the full digital asset investment lifecycle, including liquidity sourcing, price discovery, trading, settlement and portfolio management.
Role
Who you are
- 3+ years of experience in customer-facing support / engineering role
- Engineering degree or quantitative equivalent or similar experience
- Programming and / or scripting experience (Python, Shell, Javascript)
- Experience with Linux
- Experience with distributed systems / cloud services is nice to have
- Familiarity with monitoring, observability, telemetry, and SRE principles is advantageous
- Programming experience with generative AI (ChatGPT) and Bot-based solutions via chat (Slack) is nice to have
- Experience with trading systems in either capital markets or digital assets strongly preferred
- Curious, willing to learn, and question existing processes and protocols
- Exceptional problem-solving ability
What the job involves
- Talos is currently seeking a Client Services Engineer to help streamline client service by creating automation and instrumentation solutions
- You'll identify common client issues and develop proactive solutions to prevent them
- You'll also help maintain system stability through real-time monitoring of our production systems
- As part of a global team, you'll serve as a key contact between Talos and our clients, addressing trading and operational queries
- This role provides an exciting opportunity to gain hands-on experience in a dynamic and fast-paced environment
- Innovate Client Services: Drive the transformation and reduction of “toil” of client support by developing innovative automation solutions, ensuring seamless and efficient service experiences
- Anticipate and Solve Problems: Stay ahead of client needs by identifying common pain points and creating proactive solutions, preventing issues before they arise
- Enhance Client Experience: Act as a trusted advisor and main point of contact for clients, handling trading and operational queries with expertise and dedication as part of our global team
- Ensure System Reliability: Help maintain system stability and health, employing real-time monitoring to keep our production systems running smoothly and efficiently
Our take
So far, the increasing institutional interest in the value of crypto-assets has been stymied by a lack of scaled, efficient, and secure infrastructure that these institutions could use for trade. Talos addresses the problem of digital asset trading between institutions, helping them to securely sidestep these obstacles into a fresh market with potentially huge returns.
The company provides a range of end-to-end, highly configurable tools to populate and facilitate the institutional crypto-asset market from just one platform. Talos' approach is helping to lower the bar for wide-ranging adoption of cryptocurrency, supporting the full lifespan of digital assets trading. That said, because the company is developing an entirely new asset class market, progress is accelerated, and competition may have a chance to overtake.
Promising for Talos was the interest of prominent investors, including PayPal and Fidelity, during their Series A and B funding rounds. The funds were used to create an institutional-grade service that would help shape and spearhead this developing market. More recently, the company has formed several significant partnerships, including with BlackRock, and acquired D3X Systems, the integration of which will enable its clients to design, validate, implement, and manage highly customised portfolios.
Steph
Company Specialist at Welcome to the Jungle
Insights
62% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2026
$45m
SERIES B
May 2022
$105m
SERIES B
Total funding: $196m
Company benefits
- Retirement plan contribution
- Bonus and stock ownership plan
- Medical, dental, vision insurance
- Unlimited Vacation + PTO Bonus: Talos provides their employees with unlimited PTO. Employees that take 15 days of vacation, with 5 days being consecutive, receive a $2000 USD bonus.
- Paid parental leave for 20 weeks
- Genuine flexible working; Typically dependent on the team, but it's encouraged for employees to discuss flexible working options with their manager
- Global offsites and team outings
- Family building & reproductive care support
- Home office stipend: Talos Employees receive a one-time stipend towards their at home office set-up.
- Wellness Credit: Talos employees are provided with a wellness credit of $50 USD accrued monthly, to go towards things like gym memberships, ski passes, massages, and work out classes
- Talos employees receive a credit of $25 USD towards their lunch, when they are in office.
- Donation matching up to $100 USD annually
- FSA & HSA benefits
Company values
- Out-of-the-box thinking: We look for entrepreneurial, non-linear thinkers who are passionate about their work and can imagine creative, groundbreaking solutions. After all, we’re seeking to reshape an industry.
- Ideas over egos: We take a collaborative and systematic approach to problem solving. Everyone’s voice is heard and appreciated, and everyone is expected to make an impact. New ideas and rigorous debate are commonplace.
- Decentralized but tight-knit: Crypto is geographically distributed – and so are we. But we’re close-knit and our doors (real-life and Zoom-life) are always open. Our teams operate with flexibility and autonomy.
Company HQ
Fitzrovia, London
Articles
Leadership
Anton Katz
(Co-Founder & CEO)Anton previously led trading technology at AQR, held senior roles at Broadway Technology, began his career at Microsoft, and holds a CS degree from MIT.
Ethan Feldman
(Co-Founder & CTO)Ethan previously spent a decade at Broadway Technology, began his career at Microsoft, and holds undergraduate and graduate CS degrees from Cornell.
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