Senior Product Manager, Ophelos
Performance
£80-90k
2+ days a week in office (Central London)
Using AI and behavioral science to get people debt-free and organisations paid back.
Open for applications
Using AI and behavioral science to get people debt-free and organisations paid back.
21-100 employees
Open for applications
£80-90k
2+ days a week in office (Central London)
21-100 employees
Company mission
To take the stress out of owing money.
Role
Who you are
- We believe that no one is the finished article, however experience in the following is important for this role:
- Substantial experience of working within Product Teams in a B2C environment that are outcome-driven, focusing on understanding and solving problems, delivering high-quality product at pace
- Efficient prioritisation. From bigger strategic opportunities to smaller, tactical quick wins - you can say ‘no’ when needed and communicate the ‘why’ behind your decisions
- You have strong knowledge in experimentation - backing your insights with behavioural science theory. Bonus if you have SQL, python or data visualisation skills
- You believe that good collaboration relies on more than just strong communication. You relish in providing everyone with the necessary support, information and influence to best achieve their goals
What the job involves
- We are looking for a Senior Product Manager to join our Performance team. A strategic thinker who can bridge the gap between communications, product experience, and data-driven decision-making
- Your mission is to optimise every stage of the customer experience, from first interaction to conversion and retention.
- By leveraging insights from customer data and behavioural science, you will identify friction points, test new strategies, and implement solutions that enhance engagement and satisfaction
- You’ll join our product team and collaborate closely with our Head of Performance and Head of Product Ops to define the Performance product roadmap in line with our company’s goals.
- In the role, you will be working within cross-functional Product & Tech teams and ensure we deliver the most impactful solutions to our clients’ and customers’ problems
- Own and drive the Performance product roadmap - blending creativity with analytics to refine how customers interact with our platform
- Drive experimentation at all steps of the customer journey - from the first communication until the ultimate touchpoint
- Define and champion strong product process for great collaboration between Product & Tech teams
- Collaborate with various stakeholders and teams to define, drive and share your product vision, strategy and metrics for your area, providing context within the wider strategic vision and mitigating ambiguity where possible
- Build and nurture strong relationships across Product teams and stakeholders
Salary benchmarks
Our take
Debt is a major issue in the UK, with over 300 people declared insolvent every day and millions of households struggling with low savings or lacking basic appliances. Yet, debt collection practices haven't changed much in a century.
Ophelos launched in 2021 to fix that, and by 2023, it was acquired by Interum, Europe's largest credit management firm. The team brings experience from top companies like Monzo, Google, and IBM, and works closely with leading universities to drive innovation in finance and AI.
Ophelos is redesigning how debt is handled, using a digital-first, AI-driven approach that helps people pay off debt affordably while giving businesses smarter insights. And clients like Octopus Energy and Scottish Power are already using their platform to improve the customer experience.
Backed by top investors and now part of Interum, Ophelos has expanded into 17 European markets, scaling its missions to make debt recovery fairer and more human.
Freddie
Company Specialist at Welcome to the Jungle
Insights
44% female employees
Company
Funding (2 rounds)
Jun 2022
$6.8m
SEED
Jun 2021
$2.3m
SEED
Total funding: $9.1m
Company benefits
- Private healthcare
- Learning & Development allowance
- Work from home allowance
- Cycle to work scheme
- 25 Days holiday + Flexible public holidays
- 20 days working abroad allowance
- Referral bonus
Company values
- We practice what we preach: Actions speak louder than words, which is why we'll always do our utmost to find a solution that works for you
- We're always an open book: Transparency is more than a buzzword. We’re honest about our processes, at every stage of your journey
- We're individuals, and so are you: There’s no one-size-fits-all. That’s why we personalise our approach, no matter what you’re going through
Company HQ
London, UK
Leadership
Amon Ghaiumy
(Co-Founder & CEO)Experienced startup operator, previously Director at Moat (acquired by Oracle) and ASAPP.
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