Support Engineer, Zama
KMS
$80-115k
Open-source cryptography
Job no longer available
Open-source cryptography
101-200 employees
Job no longer available
$80-115k
101-200 employees
Company mission
To safeguard privacy by making the internet encrypted end-to-end.
Role
Who you are
- Bachelor’s degree in computer science, software engineering, or related field
- 3 years of proven experience in an engineering support role
- Experience in optimization and automation for customer support systems
- Experience working with blockchains
- Experience with threshold protocols (MPC)
- Experience writing code in Rust
- Experience using AWS
What the job involves
- We are seeking a highly skilled and motivated support engineer to join our threshold key management solution (TKMS) team, with a primary focus on helping us ensure good service to our customers, partners, and community
- You’ll be working shoulder-to-shoulder with a team of esteemed cryptographers and engineers, and play a pivotal role in ensuring the sustained excellence of Zama’s cryptographic solutions
- Follow up on technical support queries and provide prompt feedback
- Track and prioritize customer queries and issues, and escalate to the team as needed
- Contribute to bug fixes and features in the code base
- Establish solid troubleshooting processes
- Work with team leaders to incorporate user feedback into roadmaps
- Create and maintain documentation, and help make it a valuable source of information
- Organize community support and create an engaging environment for members
- Keep users updated on upcoming developments and launches
Application process
- Step 1: the application form
- Step 2: the challenge
- Step 3: the technical interview
- Step 4: cultural fit and compensation chat with the COO
- Step 5: the hacking trial
- Step 6: the reference check
Our take
In today's data-driven world, the need for robust data protection solutions has never been more urgent. Zama addresses this by pioneering fully homomorphic encryption (FHE), a groundbreaking technique that enables computations over encrypted data without compromising privacy.
By democratising access to FHE through open-source cryptographic libraries and solutions, Zama allows developers to build privacy-preserving applications across various sectors, from blockchain and AI to healthcare and governmental security. Its community of over 3,000 developers signifies a collaborative effort to innovate while also ensuring data security remains paramount, fostering a future where privacy is synonymous with progress.
An injection of funding in 2025 will fuel Zama's expansion, enabling it to develop and commercialise its FHE technology. As the company continues to push the boundaries of data privacy, it has the chance to cement its position as a leader in the field.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Jun 2025
$57m
SERIES B
Mar 2024
$73m
SERIES A
Total funding: $182m
Company HQ
Saint-Merri, Paris, France
Leadership
Rand Hindi
(Co-Founder & CEO)Currently an Advisor at CrunchDAO, Mindstate Design Labs, and Chipiron. Previously co-founded Snips where they served as the CEO for over 6 years.
Pascal Paillier
(CTO)Currently a Senior Cryptography Expert at CryptoExperts, as well as a Non-Executive Advisor at Nitromia, CircaGene, and Olvid.
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