Senior Customer Engineering Manager, Enode
More information about location
API for green energy apps
Job no longer available
API for green energy apps
21-100 employees
Job no longer available
More information about location
21-100 employees
Company mission
To build a sustainable energy system.
Role
Who you are
- To succeed at Enode you should be passionate about our mission
- You should be excited about electrification and the opportunity to use consumer products and software to solve grid challenges in the transition to a net zero energy system
- 2+ years of experience relevant to customer engineering such as solutions/sales engineering or being a user-oriented software engineer
- An all-rounder who is energised by managing technical client relationships but can also dive into the codebase to make fixes/improvements
- Experience managing complex software projects, ideally with both external and internal stakeholders
- An articulate communicator who has the ability to explain complex, technical issues at the right level depending on the audience
- A nimble operator & team player who can thrive in a dynamic environment and flat organisation where tasks change frequently to fit the requirements of the company
- Excited about electrification and the opportunity to use consumer products and software to solve grid challenges in the transition to a net zero energy system
- Nice to have: Experience from a technical role in third-party API companies
What the job involves
- Experienced Customer Engineer to help lead our work on building Enode’s Customer Engineering function
- You’ll interface directly with engineers, product managers, and leadership stakeholders as they integrate Enode’s API to help them realise value from our product fast
- Own the technical relationship with customers and act as an internal advocates for customers throughout their entire journey with Enode
- You will be a core part of Enode’s Customer Success team and play a critical part in establishing this function within Enode, whilst also working on a daily basis across engineering, product, and sales teams
- Design and help our customers implement technical solutions using the Enode API based on their engineering, product, and business needs
- Advise customers on technical product architecture and best practices for using the Enode API and provide ongoing technical support to customers (e.g. answering technical questions, debugging customer implementations and resolving/escalating issues)
- Not only will you identify and debug issues in customer implementations, but you will also proactively make necessary fixes and/or improvements directly in the Enode codebase
- Act as a champion for new products, features, and company initiatives based on customer discussions and your own product expertise you will develop in the role to ensure Enode’s resources are allocated to high impact areas
- Drive and/or contribute to internal projects (e.g. developer portal experience, Integration Guides, customer analysis, etc)
Our take
As more and more companies find ways of offering sustainable, eco-friendly products, it can seem like there’s an overabundance of disparate solutions. Enode aims to create an efficient digital ecosystem on which a world powered solely by renewable energy can run.
It’s API links sustainable products like electric vehicles, efficient thermostats and more with energy providers - helping both businesses and consumers navigate their sustainable digital products with ease. The software is compatible with hundreds of different hardwares, and offers a dashboard with relative charging information and energy price, as well as a ‘smart charging’ optimisation option.
The company has grown hugely in the relatively short time since its conception, identifying a corner of the market in which it is positioned to lead the field. Backed by Y-Combinator, Enode also boasts partnerships with huge energy providers like E-on and Bulb.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Nov 2022
$15m
SERIES A
Jul 2021
$2.2m
SEED
Total funding: $17.5m
Company benefits
- Stimulating, fun and caring work environment with high drive and ambition
- Attractive employee option program
- Infinite learning opportunities and career development
- Remote-first setup where you can work anywhere you want in the world
- Stipend for setting up your home office / co-working space
- Office in Oslo if you want to work from here
- Regular offsites with the team in various exciting locations
Company HQ
Uranienborg, Oslo, Oslo
Leadership
Thorvold Thorsnes
(CRO)Previously Creator and CEO of Photo Roulette and Strategy Consultant at BCG.
Henrik Langeland
(CEO)Previously CEO & Co-founder of Alva Technologies and Skippertaket, as well as Manager at Sprint Consulting.
Nikolai Hiring Heum
(CTO)Formerly a Senior Software Engineer at Finstart Nordic, Monio and Norsk rikskringkasting, as well as iOS Developer at abello.
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