Seller Sales Team Leader, Motorway
Online car marketplace
Posted today
Online car marketplace
201-500 employees
Posted today
201-500 employees
Company mission
To build a better car market for everyone, harnessing the power of technology to deliver an amazing experience.
Role
Who you are
- We’re looking for a confident, hands-on people manager who knows how to get the best out of a sales team
- Proven experience as a Sales Team Leader in a contact centre or fast-paced sales environment
- Comfortable leading from the front and holding people accountable
- Strong coaching mindset – knows how to build capability
- Resilient and action-oriented – works at pace and keeps things moving
- Good commercial understanding of how contact centre sales performance links to wider business goals
- A data-literate operator who can use insights to make better decisions
- Positive, driven, and able to influence others across teams
- You want to make your mark on an established team
- You value ownership, autonomy and trust
- You believe that coaching is more than a buzzword
- You like being in the thick of it - making decisions, solving problems and leading from the front
- You want a role with clear potential to develop further
What the job involves
- We’re hiring a Team Leader for our Brighton-based Seller Sales team
- This is a rare opportunity to join an established operation with a strong track record, but where we’re now ready to raise the bar
- You’ll be responsible for leading a team of Sales Agents, supporting daily performance, and driving continuous improvement through effective coaching, motivation and management oversight
- This role is not a stepping stone into people leadership - it’s designed for someone who already has the fundamentals and is hungry for a bigger challenge
- You’ll bring energy, accountability and a strong coaching ethos, helping us build a high-performance culture and set the standard for the future
- Own the day-to-day running of a high-performing sales team - a team of up to 14 Contact Centre agents
- Drive individual and team performance against a range of KPIs
- Coach regularly and effectively to build skill, resilience and accountability
- Use data and dashboards to manage the team – spot trends, address issues, share insights
- Deliver 1-2-1s, performance reviews and development plans that have real impact
- Manage attendance, adherence and wellbeing in a fair, visible way
- Collaborate cross functionally to drive improved business outcomes
- Bring energy and creativity to drive motivation and results
- Take ownership of issues, initiatives and working practices
- Work as effectively and collaboratively part of a broader management team
Application process
- Initial Screen – 30 minutes
- Hiring Manager Interview – 60 minutes
- Written task
Our take
Like many industries, the second-hand car market has undergone significant transformation, with more and more dealers and car owners looking to buy and sell cars online. Motorway is one of a handful of online car marketplaces that are capitalising on this trend.
Motorway differentiates itself from traditional e-commerce and brick and mortar stores because it’s a marketplace, rather than an inventory. This allows for improved speed and verification. Owners sell their cars 100% online in as little as 24 hours with free car collection, while Motorway also supports car dealerships with a new channel for acquisition of used car stock.
Since being founded in 2017, Motorway has grown rapidly, achieving unicorn status in 2021. It is planning on putting this capital to use expanding both geographically and internally, adding more features to its already well-reviewed product. One such feature is its ULEZ checker, which allows car buyers to assess the environmental compliance of vehicles.
The biggest challenge Motorway faces is competing with other well-funded competitors jumping on this trend, such as Auto1 and Cazoo, as well as established companies like Webuyanycar.com. However, online penetration in the £480 billion British and EU used car market is minimal - suggesting that there is enough market to share amongst Motorway and its competitors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Challenging work
"We push boundaries all the time, some people think we're an automotive company, but we're a tech company and think like one. So that includes using..."
Funding (last 2 of 4 rounds)
Nov 2021
$190m
SERIES C
Jun 2021
$64.4m
SERIES B
Total funding: $272.9m
Company benefits
- Many of our roles include significant stock options, so you can share in Motorway’s growth and future success
- Our friendly team meet up regularly for lunches and after-work drinks, plus we hold larger events at least twice a year
- Many of our roles include flexibility to work from home regularly
- Your health is your wealth! We take our health and well-being seriously with comprehensive BUPA health insurance offered to every team member - which now covers pre-existing conditions (as long as they're included in the policy). We also offer discounted dental and discounted gym memberships
- Lease a brand new electric car through your gross salary saving up to 40% on the retail cost
- Purchase a bicycle, accessories and safety equipment through your gross salary, so that you can save on the cost of a new bike & accessories
- Our pension provider is NEST, through whom you have a choice of funds that you can align with your faith, beliefs and attitudes to risk
- Work from any European timezone 1 month per year
- We offer a workplace nursery scheme, where employees can pay for nursery fees via salary sacrifice and, as a consequence, save on tax
Company values
- Create new roads - Changing things for the better through innovation
- Take the wheel - Being accountable and facing hard challenges head-on
- Be humble - Leaving egos at the door — we succeed as one
- Pedal to the metal - We move fast and act decisively
- 5-star comes as standard - Experiences that delight, excellence as standard
Articles
Leadership
Tom Leathes
(Co-Founder & CEO)Previously co-founded Top10, uSwitch.com, Official Space, LoanCube, and Acre.
Tanya Cordrey
(CPO)Previously the VP of Product at Instagram. They also spent 7 years at Guardian News & Media as a General Manager and Chief Digital Officer.
Naomi Walkland
(CMO)Previously spent almost 6 years at Bumble, initially joining as a Marketing Lead before working their way up to become the VP of EMEA & APAC Marketing.
James Wilson
(COO)Previously spent almost 8 years at Amazon in various Head of Marketplace roles. Prior to that, they spent nearly 10 years at Bain as a Principal.
Liz Kistruck
(CFO)Previously the CFO at Lyst. Prior to that, they spent almost 14 years at Expedia Group in various roles, including CFO.
People progressing
Steve joined Motorway back in October 2018 as a Senior Product Manager, since them, they have risen through the ranks to Lead PM, Head of Product, and now serve as the Principal Product Manager.
Diversity, Equity & Inclusion at Motorway
- Motorway is committed to equality of opportunity for all employees. We provide a supportive and inclusive environment where individuals from all backgrounds can reach their full potential. We welcome applications from all individuals regardless of age, disability, sex, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief, and marital or civil partnership status.
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