Head of Engineering Performance, Exclaimer
Professional email signature solutions
Job no longer available
Professional email signature solutions
201-500 employees
Job no longer available
201-500 employees
Company mission
To provide world-class on-premises and cloud-based email signature software and solutions for Microsoft 365.
Role
Who you are
- Experience leading agile teams in a delivery-focused environment spanning both Engineering and Product specialists
- Skilled in coaching engineers and developing high-performing, autonomous teams
- Credible and confident working with stakeholders across Product, Design, and Customer Support
- Background in hands-on software development and working with modern engineering practices
- Comfortable with engineering and team effectiveness tools (e.g. Jira, LinearB, Jellyfish)
- Able to improve delivery flow, team visibility, and continuous improvement practices
- Familiar with CI/CD pipelines, code quality, and scalable tooling
- Clear communicator, able to build trust and alignment across the organisation
- Exposure to SaaS environments, ideally with regular customer-facing releases
- Understands how engineering connects to business value and customer outcomes
What the job involves
- Reporting to Andrew Burtenshaw
- Lead and support agile teams: Guide and enable software engineering teams by creating the right conditions for collaboration, decision-making, and continuous improvement
- Bring a software development foundation: Apply your background in software engineering to help teams navigate technical challenges and support good development practices
- Improve systems and workflows: Help administer and integrate tools that support engineering workflows and team visibility. Familiarity with platforms such as Jira, LinearB, and Jellyfish is helpful but not essential
- Encourage healthy, sustainable delivery: Use practical approaches to support engineering effectiveness. You’ll help teams understand how to measure and improve the way they work—without adding unnecessary process or pressure
- Support agile ways of working: Draw on your experience with agile methodologies—particularly Scrum and Kanban—to help teams apply these approaches in a way that works for them
- Nurture team growth and performance: Create a safe environment for individuals and teams to grow, take ownership, and succeed. You’ll support clarity around goals, feedback, and progression
- Balance delivery with impact: Take a pragmatic view of development activity, helping teams balance effort with value and work through trade-offs with confidence
- Build relationships across the business: Communicate clearly and constructively with engineers, peers, and stakeholders. You’ll foster trust, invite input, and create alignment
- Thrive in a fast-moving environment: You’re comfortable working in an Agile SaaS setting where iterative delivery and regular updates are part of the rhythm
Application process
- Stage 1: Applied
- Stage 2: Review
- Stage 3: Call with out Talent Team
- Stage 4: Interview
- Stage 5: Final Interview
Our take
Exclaimer is an email signature management platform, capitalising on the fact that despite competition from communication companies like Slack, the majority of businesses still work with traditional email technology like Outlook for internal communications.
With email and intranet systems entrenched in both legacy and startup companies, Exclaimer has a market built into its Microsoft and Google-compatible software. It has also capitalised on the use of personalised signatures and brands for email marketing and data collating, with customers including the likes of Sony, Bank of America, and the BBC.
Exclaimer’s USP is its easy-to-use design tools that allow businesses to create and tailor for team-specific purposes their own footers through a centralised dashboard. With substantial funding awarded in 2020, Exclaimer continues to develop its product suite for the cloud and expand its global footprint, thus keeping up with younger competitors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (2 rounds)
Dec 2020
$133m
GROWTH EQUITY VC
Dec 2016
$30m
GROWTH EQUITY VC
Total funding: $163m
Company benefits
- Join a fast-growing SaaS company
- Work in an exciting, collaborative environment
- Hybrid/remote working
- Casual dress code
- Flexible Schedule
- Paid Time Off
Company HQ
Farnborough, UK
Leadership
Marco Costa
(CEO, not Founder)Previously Advisory Board Member at Startup Portugal, COO at Talkdesk, CEO at TIMWETECH and Co-Founder at Coimbra Genomics.
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