Product Specialist, Lightspeed
+ Restricted Share Units
Point of Sale & commerce platform
Posted today
Point of Sale & commerce platform
1001+ employees
Posted today
+ Restricted Share Units
1001+ employees
Company mission
To bring the streets of our cities and communities to life by powering business owners with technology.
Role
Who you are
- If you enjoy problem-solving, working collaboratively, and thriving in a dynamic environment, this could be a great fit for you!
- Experience: 2+ years in an analytical, customer service, or technology-related role
- Strong communication skills in English - you’ll be interacting with clients by phone, email, and virtual meetings (French is a big plus!)
- A genuine love for problem-solving and logical thinking
- Highly organized, with the ability to prioritize, multitask, and meet deadlines
- Intermediate to advanced Excel skills - you’ll use it daily (bonus if you know formulas!)
- Quick to learn and adapt to new software programs
What the job involves
- As a Product Specialist, you’ll be at the heart of this process - designing and building customized portals that showcase the best of what NuORDER has to offer
- In this role, you’ll help customers unlock the full potential of our platform by understanding their goals, recommending the right configuration, and delivering a portal that’s ready to launch
- With your product expertise and eye for detail, you’ll set the standard for excellent onboarding and provide a world-class experience
- Gain a strong understanding of B2B eCommerce, wholesale retailing, and merchandising - and explain how NuORDER helps customers apply best practices
- Work closely with customer success and implementation teams to learn about customer goals and guide the portal build using their data
- Analyze and refine data in Excel, while helping customers identify and resolve any data issues
- Become a NuORDER expert and configure the optimal portal setup for each customer
- Manage multiple onboarding projects at once, ensuring a smooth and timely launch
Our take
Lightspeed provides restaurateurs and retailers with the simplest way to run their businesses at full potential. It helps entrepreneurs offer their customers positive and memorable experiences by taking care of the day-to-day management aspects of their business.
Around 75,000 businesses processing over $17 billion in transactions annually use Lightspeed’s restaurant POS software and omnichannel retail solution to manage inventory, customer preferences, sales and reporting — all from one centralised platform. Headquartered in Montreal, Lightspeeds team is distributed across North America, Europe and Asia Pacific, now serving over 150,000 locations worldwide.
Lightspeed POS maintains a unique edge over other companies of its type because it has secured the legal rights for the sole use of certain technologies. It has two registered patents in computing, calculating categories. These patents certify that Lightspeed POS is the sole owner of this intellectual property, which means that no other companies can use them.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- With Lightspeed PX, you can enjoy flexible paid time off and up to 2 months remote per year with our hybrid work policy
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, from #coffee_pals to sponsored sports teams
- Computer purchase program to get your personal Macbook
Company values
- We make it matter.
- We make it happen.
- We make it together.
- We make it human.
- We make it about the customer.
- We make it data driven.
Articles
Leadership
Dax Dasilva
(Executive Chair)Founder of Never Apart, previously Developer of Bitmovers. Studied Computer Science, Art History, and Religious Studies at The University of British Columbia. Served as CEO for Lightspeed for 17 years until 2022.
JP Chauvet
(CEO)Co-founded Chardonnat and served as CEO of Atex and as Vice President of Sales and Marketing for both Nstein Technologies and IXIASOFT.
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