Director of IT, Moxion Power

• Proven leadership experience in an IT department, emphasizing customer service and engineering excellence within a manufacturing or software development environment
• Strong strategic thinking and ability to align IT objectives with overall business goals, manufacturing/software development processes, and customer service requirements
• In-depth knowledge of IT infrastructure, systems, hardware, software, networks, and emerging technologies, catering to both Windows and Mac users
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization and provide exceptional customer service
• Strong understanding of cybersecurity principles, best practices, and a proactive approach to security in manufacturing, software development, and customer service contexts

Desirable

• Moxion Power is looking for a customer-focused and technically adept Director of IT to drive our internal technology strategy, ensure engineering excellence with IT, and provide exceptional services to our organization.
• As the Director of IT, you will play a critical role in shaping and executing our internal technology initiatives while prioritizing customer service and supporting a diverse user base
• Develop and execute the company's customer-centric IT strategy, aligning technology initiatives with business objectives, manufacturing operations, software development processes, and customer service requirements
• Lead and manage a team of IT professionals, fostering a culture of engineering excellence, continuous improvement, and innovation to deliver high-quality IT services and projects
• Oversee the design, implementation, and maintenance of the company's technology infrastructure, including hardware, software, networks, and databases, catering to a mix of Windows and Mac users
• Collaborate with cross-functional teams, including customer support and engineering, to understand customer needs, prioritize projects, and drive innovation through the adoption of new technologies and systems
• Implement and maintain robust cybersecurity measures, data protection practices, and user access controls to safeguard our operations and customer data while ensuring compliance with industry standards