Manager of HR Operations, Alira Health
North America
$110-125k
Patient-centric advisory firm
Be an early applicant
Patient-centric advisory firm
501-1000 employees
Be an early applicant
$110-125k
501-1000 employees
Company mission
To humanize healthcare and life sciences in partnership with patients.
Role
Who you are
- Bachelor's degree in Human Resources, Psychology, Management, or a related field from a business school or university, ideally complemented by relevant initial experience
- Previous successful experience as an HR Administrator/Generalist/Business Partner or Recruiting Specialist in an international setting, with a strong passion for modern HR and talent management practices in a dynamic business environment
- Experience in international frameworks and working within multi-cultural environments
- Experience working with HRIS platforms (e.g., Workday)
- Excellent organizational and multitasking skills
- Strong analytical mindset and attention to detail
- Active listening and valuing employee concerns
- Clear, concise, and direct communication
- Empathy for handling sensitive issues
- Conflict resolution and mediation skills
- Constructive and specific feedback delivery
- Confidentiality and discretion in handling sensitive information
- Adaptability to different communication styles
- Clarity and professionalism in written communication
- Transparency and honesty in decision-making
- High attention to detail and a proactive, solution-oriented mindset
- Solid understanding of U.S. and Canadian employment laws and HR best practices
- Experience managing and developing teams
- Strong knowledge of HRIS and payroll systems
- Excellent organizational, analytical, and problem-solving skills
- Fluent in English, both written and spoken
What the job involves
- The HR Operations Manager North America (USA + Canada) leads and evolves HR operational excellence across the United States and Canada. This role is responsible for overseeing consistent and compliant delivery of HR services, driving continuous improvement initiatives, and aligning regional processes with global HR strategies
- The HR Operations Manager North America (USA + Canada) works in close partnership with local HR operations and talent acquisition teams, business leaders, and global counterparts, managing a diverse team across different geographies
- Oversee and manage daily HR operations in North America (USA + Canada), ensuring accuracy, efficiency, and compliance with local employment laws and company policies
- Ensure with the local HR team timely and compliant processing of employee documentation, contracts, onboarding/offboarding, benefits, and payroll inputs
- Partner with internal stakeholders to ensure compliance with applicable data privacy regulations in the United States and Canada and maintain audit readiness
- Manage employee terminations, dismissals, and exit processes in accordance with local labor laws, ensuring legal compliance, proper documentation, and respectful handling of sensitive situations
- Provide guidance and support to managers on disciplinary procedures and involuntary separations
- Lead and develop the HR Operations team in North America (USA + Canada), including performance management, coaching, and professional development of the employee lifecycle
- Foster a collaborative and service-oriented team culture
- Identify opportunities for process optimization and implement scalable solutions for operational efficiency
- Support HR technology rollouts and process digitization initiatives
- Actively contribute to both global and local HR projects and initiatives, ensuring alignment with organizational goals and adapting global strategies to fit local needs
- Lead regional HR projects and change initiatives
- Act as the main point of contact for HR-related operational matters in North America (USA + Canada), liaising with employees, managers, and cross-functional teams
- Provide operational support to HR Leadership and other internal stakeholders
- Ensure accurate HR data management and reporting through HRIS systems (e.g., Workday)
- Prepare and analyze HR metrics and dashboards to inform decision-making
- Normal office working conditions including frequent sitting, standing, bending, twisting and computer monitor use. Occasional lifting up to 30 lbs
Our take
The healthcare industry has been rapidly digitizing in recent years, and Alira Health is at the forefront of this transformation. The company works closely with healthcare and life sciences organizations, providing support across the entire solutions lifecycles. From market research to end-to-end product development, Alira Health enhances clients' expertise with a broad range of services and technology-driven consulting.
In early 2021, Alira Health strengthened its offering by acquiring Chamow and Associates, a leading biopharmaceutical consultancy. This acquisition expanded ALira's capabilities in regulatory affairs and product development, allowing the company to offer even more comprehensive support to pharmaceutical companies navigating complex processes.
With strong funding at its back, Alira Health is well-positioned for further growth. Recent legislation, which empowers patients with greater control over their data and streamlines the process for drug and medical device developers, opens new doors for innovation. This should allow Alira to explore fresh opportunities to engage patients, healthcare providers, payers, and suppliers in more meaningful ways.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Company benefits
- Professional Development and Continuing Education
- Global Connection and Travel
- Supported Work-Life Balance
- Access to Dynamic Clients and Projects
Company HQ
Framingham, MA
Leadership
Gabriele Brambilla
(CEO)Joined Alira Health in 2014 as CEO. Alongside this, they serve on the Board of Directors for EnlightenVue, WWoundForce, Firefly, and Computational Life. In 2018, they co-founded the MetroWest Life Sciences Network to develop collaboration, innovation and entrepreneurship in Boston's MetroWest life sciences ecosystem.
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