Senior Sales Engineer, Primer

• 5–7+ years in sales engineering, solutions architecture, or customer-facing technical roles, ideally selling enterprise software or AI solutions into the Intelligence Community
• Direct experience supporting IC agencies and elements, such as CIA, NSA, DIA, NGA, NRO, ODNI, or the military service intelligence components
• Strong understanding of intelligence missions and analytic workflows, including the intelligence cycle, all-source analysis, OSINT, and how analysts collect, process, exploit, and disseminate information
• Experience with how the IC buys technology: acquisition pathways such as OTAs, SBIRs, and IDIQs; contract vehicles; budget and program cycles; and moving capabilities from pilot to enterprise adoption
• Ability to tie analytic and mission outcomes to technical solutions, and to explain how AI improves analyst speed, scale, and confidence while respecting analytic tradecraft standards
• Ability to explain complex AI concepts to analysts, engineers, mission owners, and program leadership
• Hands-on experience with LLMs and agentic AI, including multi-agent workflows, tool use, retrieval-augmented generation (RAG), and evaluating agent performance and reliability
• Solid grounding in NLP, including named-entity recognition (NER), entity resolution, and clustering, especially on multilingual and unstructured intelligence data
• Experience with graph databases (e.g., Neo4j) and with building or using knowledge graphs to model entities, relationships, networks, and events
• Experience deploying into IC environments, including classified networks (JWICS, SIPRNet), IC cloud environments (C2E), on-premise, and air-gapped systems
• Experience with Docker and Elastic
• Understanding of IC security and accreditation requirements, including ICD 503, Authority to Operate (ATO) processes, FedRAMP, IL5/6, and FIPS

Desirable

• As a Senior Sales Engineer, you’ll be the technical partner to Primer’s go-to-market team
• You’ll work closely with Account Executives, Advisors, Partners, and Marketing to find, shape, and win opportunities across government
• Your main job is to understand each prospect’s mission: their operational challenges, their workflows, and the outcomes they’re responsible for
• Then you’ll show how Primer’s solution applies directly to that mission
• You’ll lead the technical side of the sales cycle, from early discovery through demos, prototypes, and proofs of concept
• You’ll turn complex mission requirements into clear, compelling solutions that help customers see and experience Primer’s value before they buy
• You can take in new technical concepts quickly and spot obstacles early, so pursuits move forward and our teams stay aligned and credible with government stakeholders
• Enable customers to see the art of the possible by relating Primer’s technical capabilities to mission outcomes
• Represent the technical voice of the customer within your account team to develop strategies that enhance mission outcomes for our customers
• Support the ideation and implementation of solutions and feature sets for the customers while partnering with product and engineering to develop and deliver
• Partner with product and engineering at Primer to identify and prioritize new features and algorithmic development based on customer engagement and feedback