Creative Director, ServiceNow
Campaigns
$169.5-296.6k
+ Equity for eligible roles + Incentive compensation structure
Cloud-based digital workflows for enterprises
Open for applications
Cloud-based digital workflows for enterprises
1001+ employees
Open for applications
$169.5-296.6k
+ Equity for eligible roles + Incentive compensation structure
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- A minimum of 15 years of experience in the creative industry – with at least 5 years working on integrated, digital-first campaigns as part of an in-house team
- Exceptional ability to lead, influence, and work across organizational boundaries with a consistent history of cross-functional collaboration
- Proven ability to lead by example and consistently inspire creative colleagues to create differentiating, pioneering ideas that conceptualize world-class solutions
- Obsessed with finding the inspiring truths that lead to creative thinking that solves creative problems and propels our brand into the future
- Strong presenter with an ability to sell creative thinking and ideas across the organization and with senior-level executives
- Must be a believer in the power of brand - and the importance of applying the brand consistently across all customer touchpoints
- A curious learner with a growth mindset and an ability to quickly absorb information and learn on the job
- Experience working on B2B business (ideal, but not required)
- An expert in Adobe Creative Cloud (you can get hands-on and create great work)
What the job involves
- A conceptual creative leader who can lead the design and execution of impactful, brand-building and demand-generating campaigns
- This role will work with a cross-functional team of designers, copywriters, brand managers, internal partners, and external agencies to establish strategic and creative approaches to integrated campaigns that are comprised of digital display, social, activations, video and more
- A creative leader who can dream up and implement innovative ways for us to tell the story of our brand, platform and solutions – in ways that surprise and delight our audiences across a variety of channels
- Set the creative “vision” for campaigns – one that is based on our brand vision, product truths, customer insights and knowledge of the customer journey
- Work cross-functionally with a range or stakeholders – acting as a strategic and conceptual creative partner for development of campaigns that will land in markets around the world
- Lead teams, contractors and/or our agency partners to create campaigns that build our brand and generate demand
- Contribute to the creative brief process - working with strategists to translate stakeholder input into sound creative strategy that will drive impactful creative work
- Bring digital-first thinking to every assignment/task – and partner with stakeholders to optimize digital creative in real-time based on in-market performance data
- Champion long-term initiatives that deliver success across a broader area of impact
- Ensure creative output and campaign work is efficient, scalable, and integrated
- Actively train, mentor and manage junior-level creative team members to take creative risks and do their best work
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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