Senior Data Analyst, Loop Returns
$117.2-175.8k
Plus equity
Exchange and returns platform for Shopify brands
Job no longer available
Exchange and returns platform for Shopify brands
201-500 employees
Job no longer available
$117.2-175.8k
Plus equity
201-500 employees
Company mission
Loop Returns' mission is to make merchants successful while helping people become more mindful of how they consume by providing seamless product returnal, exchange, and logistics services.
Role
Who you are
- 5+ years of experience in data analysis, business intelligence, business analytics, or similar analytics roles
- 5+ years of experience in writing and optimizing complex SQL
- 3+ years of experience working with analytics visualization/dashboarding platforms such as Looker, Tableau, or Power BI
- 3+ years of statistical or scripting software like Python or R applied to data analysis
- Experience finding, cleaning, and manipulating data from multiple sources to build analytical data sets
- Experience defining simple, intuitive, and actionable metrics to focus decision-making
- An ability and interest in working in a fast-paced, ambiguous, and rapidly changing environment
- We’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career
Desirable
- Knowledge or experience working with Snowflake
- Background working in an Agile environment
- Experience working at an ecommerce company
What the job involves
- As a Senior Data Analyst at Loop, you'll impact our ability to solve merchant problems and fulfill merchant needs. Your work analyzing and synthesizing large-scale data and outputs will guide business decisions made by stakeholders at all levels
- Success in this role also includes partnering with stakeholders and deep diving into business problems while simplifying and communicating complex analyses into easily accessible and impactful terms in written and verbal formats
- Be a master data storyteller with strong knowledge of general business trends and the ability to put your work in a broad business context
- Extract data from various sources, perform exploratory data analysis, and cleanse, massage, and aggregate data
- Develop analyses, tools, and ad hoc reports to support business decision-making
- Partner with and provide analytical support to Data Engineering and Analytics Engineering to implement analytic insights and recommendations into business processes
- Write high-quality code (i.e., reliable, readable, efficient, testable), provide quality code reviews, and create comprehensive tests and documentation
- Enable effective decision-making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
- The Data Team is part of the Engineering department and is responsible for analytics, data platforms, data engineering, and data science. Our work mainly involves:
- Building enterprise-wide data models for on-demand, tactical, strategic, and self-service data analysis
- Maintaining, updating, and expanding the data platform
- Developing data products
- Conducting advanced analytics initiatives for internal and external users
Our take
Despite the convenience of shopping online, eCommerce brands face the significant challenge that customers are unable to try a product before they buy, and this ultimately leads to product returns. This can result in revenue and customer loss, complicated logistics, and customer dissatisfaction, problems that could be resolved by offering exchanges instead of returns.
Loop Returns provides an exchange and returns platform for Shopify brands, providing the logistic networks, automation tools, and analytics essential for facilitating seamless product exchanges. The company claims that its exchange-focused approach can help Shopify brands turn costly returns into new sales, increase customer satisfaction, and help brands contribute toward sustainable commerce.
Whilst the company will certainly face competition from alternative Shopify-integrated logistics providers, Loop Returns stands out with its unique approach of treating every product return as a potential exchange. In 2023, with substantial funding, Loop Returns released an app for Shopify merchants - Benchmarks - which acts as a refund comparison and analytics platform. Through this approach, the company claims that it can help brands save up to 50% of revenue on their returns, retain customers that would otherwise be lost, and prevent the wasting of products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2023
$50m
SERIES B
Jul 2021
$65m
SERIES B
Total funding: $125.5m
Company benefits
- Equity - We offer stock options as a strategy for investing in the success of our business and happiness of our team members. By offering stock options, all team members are owners and play an integral role in the long-term success of our business
- Health Insurance - We believe in taking care of your whole self, all the time. Your bases are covered with healthcare benefits–medical, dental, and vision insurance–and Loop helps with the premiums
- Flexible Paid Time Off - We have no limit on the amount of time off you can take. Use PTO to get away, move into a new place, celebrate your birthday, or whatever you need it for!
- Paid Parental Leave - We’re committed to supporting our team members during and after this significant life change. Loop offers 14 weeks of paid parental leave, plus an additional ramp-up period, so new parents can gradually transition back into their role
- Paid Holidays - 15 paid company holidays, including our very own holidays we call “Loop Days.”
- Paid Sick and Safe Leave - You’re not a machine, you’re a human—and you can only do your best work when you feel your best. Loop offers 2 weeks of paid Sick and Safe Leave to use if you are not feeling well, need to take care of a loved one, or need a mental health day
- Monthly Wellness Benefit - We value our employees' experience and support their quality of life outside work. Our wellness benefit includes reimbursements for both personal (physical/mental) and professional wellbeing
- Blended Working Environment - We believe you can do your best work when you have the flexibility to choose where and how you do it. Our Blended Working Environment is the ability to customize the way that you work through a combination of Employee Experiences (secluded, hub, office) and Work Modes (remote, hybrid, in-person). This includes a quarterly budget for use of a co-working space and budget to plan in-person or remote gatherings
- Home Workstation Benefit - We want you to be set up for success from day one, so we offer a one-time reimbursement for you to purchase or refresh anything for your work-from-home setup. We’ll also provide you with a Macbook, monitor, keyboard, and mouse
- Internet & Phone Benefit - We reimburse a portion of your phone or internet bill so you can stay connected and comfortable
Company HQ
Columbus, Ohio
Leadership
Jonathan Poma
(Founder & Board Director)Strategist at DYNAMIT from 2010 to 2013. Founder and CEO of Rocket Code from 2014 to 2018.
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