Associate of People Operations, Clear Street

• You have at least four (4) years of previous HR experience in a fast paced environment and an interest in growing your HR knowledge
• You have at least two years of experience working with a HRIS, both as a user and an administrator, to assist employees with requests as well as the ability to build SOPs and document end user training for self service
• You have strong organizational, planning, and problem-solving skills, as well as exceptional written and verbal communication skills
• You have the ability to create order when priorities are often changing; a project management mindset and experience utilizing project tracking methodology and systems
• You consistently show attention to detail; you will be working with information that is extremely important to the people of this company
• You take initiative to improve processes and are able to utilize technology to find ways to maximize efficiency

Desirable

• The People Operations team is responsible for end to end management of all of the processes, systems and initiatives that impact our most valuable asset
• Once an individual decides to accept an offer to join Clear Street, the People Operations team becomes their single point of contact for onboarding, new hire orientation, day 1 of employment as well as throughout their tenure at the firm
• The team coordinates with other areas within Clear Street including IT, Compliance, Information Security as well as across the entire People team responsible for Total Rewards, HR Business Partnering and Talent Acquisition
• As a People Operations Associate, you will work closely with the People Operations Manager to own day-to-day operations and support key initiatives for the department
• You will have the opportunity to participate in scaling the people operations functions in a fast growing company
• This role provides someone with the opportunity to run existing processes as well as to be creative, present and implement improvements in various workflows
• Own the onboarding process from offer through day 1 for all new employees; actively solicit feedback from employees and hiring managers that go through the process to find opportunities for improvement as we want this to be a signature experience
• Manage sensitive employee data, ensuring it is compliant, secure, up to date, thorough, and accessible when needed for scheduled and ad/hoc reporting requests.
• Research best practices and consistently find ways to improve our processes and policies
• Serve as point person for day-to-day HR requests (PTO, benefits and HR systems questions, etc.)
• Assist the People Operations Manager and Chief People Officer with initiatives and projects
• Process bi-weekly payroll and be the first point of contact for employee benefits