Pension Transfers Manager, Penny
Ops & Administration
£30-40k
More information about location
Finds and manages pensions
Job no longer available
Finds and manages pensions
1-20 employees
Job no longer available
£30-40k
More information about location
1-20 employees
Company mission
Automate pensions, for everyone.
Role
Who you are
- You are a fast learner 🤓. You’re energised by the opportunity to develop your skills, learn something new, take on a problem you’ve never encountered before. We don’t need you to be a super-experienced; we’ll bet on talented people that learn fast
- You are organised 🗃. You value effective administration and accurate procedures. You’ll need to have brilliant attention-to-detail, as you’ll be working with a lot of customer and pensions data
- You are flexible 🧘. We’re a fast-growing startup; we’re developing workflows and iterating on process all the time. You’ll need to be able to thrive in flux
- You have 2+ years' experience in an administrative role (in finance is a bonus!) ✍️
- Excellent communication & interpersonal skills 💬
What the job involves
- Managing customer’s pension transfers end-to-end
- Regularly communicating with pension providers regarding customer’s pensions
- Managing correspondence with pension providers via post, email and telephone
- Completing and sending transfer forms to pension companies
- Calling pension providers to checking transfers are progressing correctly
- Occasionally communicating with customers regarding their pension information
- Working with our COO, Nate, and our engineering team to develop efficiencies and automation within the pension transfer process
- Identifying parts of the transfer process that can be automated (we’re a tech company!)
- Recording and reporting errors within the transfer process
- As an early hire, you'll be closely involved in building out our internal pension transfer processes
Application process
- Apply via Otta (include LinkedIn or CV)
- Informal call with Josh, CEO, to chat about you and the role 👋
- Interview call with the team 🤙
- Climb aboard!
Our take
Traditionally, most people worked for the same firm their whole lives, and they could be sure their company pension would be taken care of. Nowadays, many of us hop from employer to employer, often with periods of freelancing in between, and it's difficult to keep track of all the different pension pots we've paid into. This is the widespread challenge that Penny is hoping to capitalise on through their app.
The company can automatically find all your old misplaced pensions, and then collate them into one place - like a current account for pensions. Penny's app-first interface is intentional: the company wants to make finding, viewing and managing your pensions to be as easy as checking your bank balance. However, it could also face stiff competition from the likes of Moneybox, who offers similar services, so making sure its platform is effective, visible and cost-effective will be the key priorities for Penny going forward.
There is no doubt that this is a big potential market. Total private pension wealth in Great Britain was £6.1 trillion in April 2016 to March 2018, and since almost everyone has (or will have) a pension at some point, the potential consumer base for Penny is extremely large.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jul 2022
$5.3m
SEED
Nov 2021
$0.2m
SEED
Total funding: $6m
Company benefits
- Flexible Hours
- Laptop & Gear
- A great pension (ofc!)
- Flexible Holidays
- Remote
Company HQ
Arno's Vale, Bristol, UK
Leadership
Josh Stott
(Co-founder)Leads the Penny team. Previously founded a web-tech startup. Loves snowboarding and chips.
Nate Stott
(Co-founder)Economics grad, re-trained in web dev in Paris. Nate is Head of Pensions at Penny, and oversees internal Ops.
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