Operations Associate, Userled
£30-35k
0.1%-0.2% + bonus
2-5 days a week in office (Old Street, London)
Copilot for enterprise marketing teams
Job no longer available
Copilot for enterprise marketing teams
21-100 employees
Job no longer available
£30-35k
0.1%-0.2% + bonus
2-5 days a week in office (Old Street, London)
21-100 employees
Company mission
To become the first one-stop-shop for revenue teams.
Role
Who you are
- Have previous experience (1+ yrs) providing top level customer-level or associate-level support, with high efficiency and empathy
- Ability to expertly combine technical skills with interpersonal skills
- Be action-oriented. Move with purpose, urgency, and adventure
- Be ambitious & hands-on. Willing and eager to learn new skills
- Have excellent verbal and written communication skills
- Be comfortable with technology. We will train you on our software
- Very structured and detailed oriented
- Happy with a startup environment with little processes in place
What the job involves
- Get things done attitude! many things come our way in a startup environment be ready to get things over the line and tick boxes
- Build and maintain FAQ and changelog
- Ops Improvement - Research and implement process improvements to increase team efficiencies and effectiveness
- Organise webinar, events and product launch plan, product Hunt is an example
- Support and maintain relationship with customers on Slack and other channel
- Work closely with the marketing team to lead growth initiatives through traffic acquisition, CRM, content and cross-functional projects,
- Develop and maintain reporting and analytics systems to track and optimize campaign performance and inform strategic decision-making,
- Collaborate with stakeholders across the organization to align growth initiatives with overall business objectives
Salary benchmarks
Our take
Digital marketing mainly relies on finding, selecting and reviewing ad keywords in the hope of capturing attention, but even when this approach does pique someone's curiosity enough to click on a link it usually redirects them to a bland, one-size-fits-all website. Userled exists to make sure this marketing spend isn't wasted using templates to generate personalised websites based on each individual marketing campaign.
Userled approaches this with a streamlined no-code product, allowing marketing teams to construct customer journeys that greatly increase conversion rates and allow companies to provide a more personal and relevant experience for their communities. The platform helps businesses reduce the delivery time of buyer experiences, enabling the creation of swift and impactful engagement strategies while monitoring the impact of personalisation on their pipeline seamlessly.
With Google and Apple announcing the deprecation of 3rd party cookies, a market downturn & increased focus on capital efficiency make Userled even more vital a tool for companies. It has grown a respectable client base including the likes of Firebolt and Vanta. With funding to its name, the next steps for the company include continued hiring to build upon its marketing technology products.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Aug 2024
$5.4m
Early VC
Total funding: $5.4m
Company benefits
- 25 day holiday plus bank holidays to relax and fuel up!
- Apple hardware
- Monthly socials in London
- Team off-site in fun places! (We've been to Bath, Lancaster & Corfu so far)
- Enhanced parental leave
- A cool office in central London (Shoreditch/Old Street) with access to a private gym!
Company HQ
London, UK
Leadership
Yann Sarfati
(Co-Founder & CEO)Former Head of Sales at incident.io. Co-founder and former CEO of Revive. Previously Enterprise Sales Manager, Analytics at Salesforce. Co-founded Eliott.
Tristan Saunders
(Co-Founder & CTO)Former Lead Software Engineer at nate. Previously Tech Lead at American Express. Co-founder and former CTO of Revive.
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