Engineering Manager, Heap
Data Ecosystem
$240-280k
The new standard in product analytics
Job no longer available
The new standard in product analytics
201-500 employees
Job no longer available
$240-280k
201-500 employees
Company mission
Heap's mission is to build infrastructure to automatically capture customer interactions, make sense of them, and make them actionable for anyone. With Heap, organisations can remove technical jams and obtain a single comprehensive view of their customers.
Role
Who you are
- A track record of leading and coaching diverse teams of engineers (at least 3+ years managing a team of 4 or more engineers)
- A solid engineering background that has kept pace with new technologies, even if it’s been a few years since you coded full time (at least 5+ years of total experience in technical roles)
- Experience running team cadences in a fast-moving, agile environment, and working cross-functionally with product management to set roadmap and direction
- Some amount of relevant experience in building integrations, building data platforms at scale, working with event streaming architectures, and/or a strong understanding of cloud computing (particularly AWS). What you don’t know from our stack (because nobody knows everything!), you’ll be excited to learn and ramp up on quickly
Desirable
- Experience working with data warehouse or data engineering technologies a plus (Spark, Snowflake, Redshift, BigQuery)
- A genuine commitment to building diverse teams, and promoting equity and inclusion on your team and throughout the organization
What the job involves
- You’ll be responsible for technical strategy, execution, and delivery on a core part of our product experience used by thousands of customers, and you’ll coach and develop a diverse team of engineers working cross-functionally to drive technical direction and strategy
- You’ll be responsible for Heap’s Connect product and our innovative approach to data pipelines
- Remotely manage a diverse group of 5-8 engineers ranging from junior to senior. Support their growth and development through continuous coaching and feedback
- Drive the technical strategy and partner on product direction for our managed ETL product, Connect
- Work closely with product management, partnerships team, and 3rd party developers, to maintain and extend our integrations platform
- Own execution and delivery of the eng team, and help the team balance new feature work with technical debt and platform investment
Our take
Understanding which products and features to prioritise is crucial, given the many thousands of directions product teams in businesses could pursue. The world’s fastest-growing companies are all using product analytics to understand their customers, prioritise features, and increase the value of their products.
Heap brings innovation to product analytics. While Google Analytics is fine for calculating return on ad spend, SEO, and SEM, it cannot tell businesses what users do once they’re using their product – what they click on, which behaviors drive successful outcomes, which segments of users are associated with different activities, and so on.
Heap’s product analytics enables product teams at over 8,000 companies to measure and improve conversion rates, new user activation, product engagement and retention.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Dec 2021
$110m
SERIES D
Jul 2019
$55m
SERIES C
Total funding: $218.2m
Company benefits
- Virtual-First Lifestyle Stipend: $2,700 annual stipend to spend however you like: childcare, food delivery, wifi, phone bill, co-working space, music subscription, wellness, or anything else that helps with virtual work.
- Home Office Stipend: Get $1,000 to set up your home office.
- Medical, Dental, and Vision Insurance: Full suite of benefits: 95% coverage for employees and 70% coverage for dependents (U.S.), 100% coverage for employees and dependents (EMEA).
- Retirement: Match 100% employee contribution up to 1% of your salary (U.S.). 9% pension scheme (EMEA).
- Unlimited Vacation: We expect everyone to take 3 weeks off per year in addition to our monthly company Mental Escape (ME) days, when we all take time off together.
- Student Loan Contribution: $100 monthly contribution towards your student loans.
- Professional Development: $1,000 annual stipend to help fund your career growth.
- Treat Yo Self Day: Get $100 to take a day off work and “treat yo self” to some self-care.
- Parental leave: 12 weeks paid parental benefit for all parents (birthing, non-birthing, adopting, fostering), with a total 16 weeks for birthing parents (including 4 weeks of pregnancy disability).
Company HQ
Financial District, San Francisco, CA
Additional info
- Heap's engineering team is currently 40% remote and has been since the company's early days
Leadership
Ravi Parikh
(Board Member)Earned both a Master's and Bachelor's Degree in Computer Science at Stanford before founding Heap. He has since moved on to co-found Airplane.
Matin Movassate
(Chairman)Studied Computer Science at Stanford. Previously worked as a Product Manager at Facebook before founding Heap.
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