Principal Product Designer, Wizard

• 8+ years of experience designing mobile consumer products
• Experience with searching for and/or finding product-market fit
• Experience innovating with new UX paradigms
• Exceptional writer with a track record of establishing a compelling, consistent voice across a product’s written content
• High-judgment and conviction in how to balance shipping velocity, depth of customer discovery, and design polish in order to meet customer and business goals

Desirable

• You will be the sole product designer at Wizard, reporting to the Head of Product
• You will partner closely with the Head of Product and CTO, bringing a strong design voice to our product trio
• As a trio, we will collaborate to discover and deliver valuable solutions for our customers
• You will be accountable for ensuring that these solutions are both usable and delightful
• You will own the end-to-end user experience for both consumers and users of our internal operational tools
• You will serve as the design counterpart for each of our engineering squads: Application Eng, AI/ML, and Data Eng
• You will also collaborate closely with our operations team, both as internal customers and as contributors to the end-customer experience
• You will drive our user research practice, ensuring we are continuously engaging with our customers and evangelizing our learnings across the company
• Own the end-to-end user experience, including text and visual interactions
• Create, collaborate, test, and iterate on user flows, prototypes, and high-fidelity designs
• Continuously engage with customers by recruiting participants, running discovery interviews and usability sessions, drafting surveys, and synthesizing findings; identify and implement UX research tooling to improve this process
• Facilitate brainstorming and ideation sessions within individual squads and across the Company
• Represent the voice of the customer, and evangelize design thinking across the Company