Customer Success Team Associate, Nurole

£40-50k

Junior and Mid level

London

3+ days a week in office

Talent marketplace for Board, NED and Trustee roles

Job no longer available

Talent marketplace for Board, NED and Trustee roles

21-100 employees

B2BArtificial IntelligenceMarketplaceRecruitmentConsulting

Job no longer available

£40-50k

Junior and Mid level

London

3+ days a week in office

21-100 employees

B2BArtificial IntelligenceMarketplaceRecruitmentConsulting

Company mission

Nurole's mission is to change the way organisations bring the best people on to their boards. Our approach combines smart technology and industry experts to transform the boards of multinationals, start-ups, charities, government bodies, and everything in between.

Job

Company

Role

Who you are

You’ll have a minimum of two years’ search/headhunting experience, working on senior executive or non-executive level mandates
Ideally you’ll have had some client exposure, for example having been involved in role briefings and/or shortlist calls
You’ll be a great communicator, especially over the phone, and will be able to appropriately and effectively communicate with Nurole’s customer base of chairs, board members and senior-level individuals
Your strong writing skills will mean you can draft clear, effective and appealing role specifications
You’re a super problem-solver with excellent research skills, and you can quickly get to grips with a complex brief
You’ll be uber organised and able to structure your time, stay calm under pressure, and manage a large number of assignments to tight deadlines
You’re highly collaborative and you’ll enjoy working in a small (c.55 people), technology-led, entrepreneurial and non hierarchical environment
You will be driven, ambitious, and be excited by the prospect of joining a rapidly growing organisation
You will have high standards of yourself and others around you and will be aligned with Nurole’s values of “be better, be bold and build trust”

What the job involves

Leading on board level assignments for education sector organisations
Joining role briefing calls with education sector clients
Writing detailed and effective role specifications ready for posting on the Nurole platform
Undertaking market mapping and headhunting (if needed), driving the research process autonomously by leveraging internal networks as well as resourcing tools (e.g. Linkedin, Boardex) to intelligently map the market and make sure the best candidates are identified
Contacting targeted candidates and engaging with senior executives and non-executives (via email and telephone), selling the Nurole platform and/or encouraging them to apply for a specific role
Undertaking thorough candidate assessments and sifting of applications to compile long/shortlists, and confidently and effectively participating in longlist and shortlist calls with clients
Appropriately and sensitively managing rejections of unsuccessful candidates
Undertaking referencing of candidates
Ensuring a smooth and positive process throughout, for both client and candidate
Assisting on and driving strategic projects to build Nurole’s memberbase

Salary benchmarks

Our take

Nurole is challenging the old headhunting processes that involve secretive searches that throw up safe and predictable names. They have built the Nurole network which blends headhunting, a social network and AI to identify obvious candidates and make more imaginative matches, connecting diverse talented leaders with board-level roles that require their skills, experience and passions, often from unexpected places. This system bypasses the cognitive bias of the intermediary in the initial outreach to prospective candidates and levels the playing field, ensuring equal opportunity and thereby naturally improving the diversity of all candidates.

Nurole has 60,000+ members across more than 100 countries, and has placed over 2,500 people into board roles at companies ranging from multinational listed businesses, to VC-backed scale ups, to charities, government bodies, and everything in between.

There are a few platforms working in the automated job matching space such as Hired and Vettery. However they focus on junior and middle management roles. Nurole focuses on filling global board roles, markets which have historically favoured those who knew the right people and that fit the traditional profile, rather than those most deserving.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Company benefits

Hybrid working
Share options
25 days holiday p.a. & bank holidays + Christmas closing (add. 3 days)
Private health insurance
Pension
Regular team events & off-sites
Office closed during Christmas

Company HQ

Hammersmith, London, UK

Leadership

Susie Cummings

(Founder)

Previous experience as a headhunter for 30 years.

Oli Cummings

(CEO)

Previously worked for Goldman Sachs and was a partner for BXR Partners.

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