Senior IT Application Engineer, Algolia
$133-166.7k
Site search and discovery powered by AI
Open for applications
Site search and discovery powered by AI
501-1000 employees
Open for applications
$133-166.7k
501-1000 employees
Company mission
Algolia's mission is to change the way people interact with data.
Role
Who you are
- You want to work in an international environment
- You value the strength diversity provides
- You love being part of a team that exists in the operations nexus
- You are excited to support a primarily remote organization
- You learn fast and retain well
- You prioritize tasks effectively and self-initiate completion
- You build relationships with non-IT stakeholders efficiently
- You are adaptable in a fast-changing environment
- You can demonstrate excellent communication skills
- 7+ years of technical support experience
- 7+ years managing IT environments
- A Masters in Computer Science or its equivalent
- Expertise with macOS and Windows as well as familiarity with Linux
- Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure)
- GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
- TRUST - Willingness to trust our co-workers and to take ownership
- CANDOR - Ability to receive and give constructive feedback
- CARE - Genuine care about other team members, our clients and the decisions we make in the company
- HUMILITY - Aptitude for learning from others, putting ego aside
What the job involves
- Algolia is an aggressively positioned, post-series D SaaS company focused on AI driven Search as a Service
- We are looking for a Senior IT Application engineer for a remote position in the United States
- This is a succession position that will be split 70/30 in application management and project management
- This position may have up to 10% travel
- The Algolia IT team cares about the needs of our organization and the satisfaction of our end users
- We are candid in communicating what needs to be done and we have the grit to see myriad tasks and projects completed during daily and quarterly timeframes
- We trust each other, demonstrate respect for each other and are willing to ask for and provide help to each other
- Manage software and service relationships and associated contracts with major vendors
- Study and master the Algolia user tech stack, inside and outside of IT, including both fine-level details and overarching strategic goals
- Administrate the IS and IAM tech stack with specialization in Okta, Gsuite, Atlassian, Obsidian and Slack
- Coordinate across Algolia teams to design and manage effective and efficient internal SaaS deployments
- Ally with Information Security and Infrastructure teams to maintain the safety of our people and products
- Create documentation to enable end users to interact with our hardware and software systems
- Engage in the development of less experienced engineers
Our take
While in-site searching has been available for some time from web search servers such as Google and Bing, its functionality is limited due to it relying on general web scraping techniques which can miss relevant information. By contrast Algolia indexes only the company's site, allowing its search to serve accurate results extremely swiftly, which helps to drive sales conversions aside from making sites far more usable. The efficacy of this solution can be seen from its customer base of over 10,000 companies including the likes of Slack, Zendesk and Lacoste.
To diversify and increase the product range, Algolia have expanded into other real-time APIs such as product recommendations available for eCommerce websites. With the company performing extremely well over the last few years, Algolia have recruited key senior executives to futher its growth. As the company continues to scale it seems likely that an IPO is not too distant a prospect.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jul 2021
$150m
SERIES D
Oct 2019
$110m
SERIES C
Total funding: $334m
Company benefits
- Health Insurance
- Mental Health Care
- Accidental Death & Dismemberment Insurance
- Dental Insurance
- Disability Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Life Insurance
Company HQ
Barron Park, Palo Alto, CA
Leadership
Bernadette Nixon
(CEO, not founder)Was previously CEO of Alfresco. Before that, was CRO at SDL and SVP & GM for OpenText
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