Senior Collections Strategy & Analytics Associate, Avant
$100-125k
This role is eligible for additional incentives, including an annual bonus
M, T, Th in-office
3 days a week in office
Personal credit FinTech
Open for applications
Personal credit FinTech
501-1000 employees
Open for applications
$100-125k
This role is eligible for additional incentives, including an annual bonus
M, T, Th in-office
3 days a week in office
501-1000 employees
Company mission
To move financial lives forward.
Role
Who you are
- 5+ years of experience in collections strategy, credit risk, or financial analytics—preferably in a fintech, financial services, or lending environment
- Bachelor’s degree in Finance, Business, Economics, Engineering, Computer Science, or related field (Master’s degree or MBA preferred)
- Advanced proficiency in SQL and Excel; strong experience with Python, R, or similar analytical tools preferred
- Demonstrated ability to translate complex data into actionable strategies that drive business outcomes
- Proven track record of project ownership—from ideation and modeling through cross-functional execution
- Strong communication and presentation skills, with experience influencing senior stakeholders
- Ability to manage multiple initiatives in a dynamic environment while maintaining attention to detail and strategic focus
- A commitment to ethical decision-making, customer empathy, and operational excellence
- This role is based on our downtown Chicago Office, located in the Merchandise Mart. We highly value collaboration and our hybrid schedule (M, T, Th in-office) enables flexibility to balance work and individual priorities
Desirable
- Experience with digital engagement or collections systems (e.g. LiveVox, Braze, Twilio)
- Knowledge of consumer credit products and post-charge-off servicing strategies
- Exposure to machine learning, decision science, or automation in collections and recovery
- Experience working with third-party vendors and managing performance optimization initiatives
What the job involves
- Avant is adding to our Collections Strategy team
- We are looking for a strategic, data-driven, and highly collaborative leader who is passionate about problem solving and interested in making a difference
- This person will be a key member of our Collections Strategy team and will own key components of our collections framework — from strategy design to execution — with a focus on scaling performance, driving innovation, and improving customer outcomes across all stages of delinquency
- You’ll lead cross-functional initiatives, mentor analysts, and partner with product, operations, and data science to shape the next generation of digital engagement, payment plan, and recovery strategies
- If you’re motivated by measurable impact, love solving complex problems, and want to help shape how a fintech company manages credit performance and customer experience then consider a career at Avant!
- Lead the development, testing, and optimization of collections strategies across digital engagement, payment plan structures, payment arrangements, and operational workflows
- Drive performance management and strategic planning, including setting KPIs, building dashboards, and tracking progress toward portfolio-level goals
- Partner with data science and product teams to design experiments, test segmentation and contact models, and deploy new automation and decisioning tools
- Act as a key liaison between credit risk, operations, vendor management, and compliance to ensure alignment and operational readiness
- Mentor and guide analysts in best practices for data analysis, business case development, and cross-functional storytelling
- Perform deep-dive portfolio analytics to identify emerging risks, behavioral trends, and performance drivers across cohorts and products
- Present insights and recommendations to senior leadership, influencing strategic decisions through data-backed analysis
- Lead enablement projects to enhance scalability, efficiency, and digital engagement effectiveness
- Contribute to the long-term roadmap for collections innovation and customer experience improvement
Our take
Many Americans with below average credit scores are caught in a bind: they're unable to improve their score, and simultaneously cannot access traditional loans. Avant's alternative is to offer credit options that are powered by machine learning and based upon a large database that helps to manage risk.
For its users, the company offers a quick credit decision and speedy access to any allotted funds. It has issued over $8 billion in loans to date, and has also expanded its business through the acquisitions of ReadyForZero in 2015 and Zero Financial in 2021.
This expansion has enabled Avant to reach towards its goal of offering a whole suite of products in a single platform, such as loans, credit cards, and deposits. Although there are many FinTechs looking at ways to remove the barriers that people with low credit scores face when trying to take out loans, this expansion to banking products should help Avant to stand out.
Steph
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Dec 2022
$125m
GROWTH EQUITY VC
Sep 2015
$325m
SERIES E
Total funding: $779m
Company benefits
- Choice of great medical, dental, and vision insurance plan options
- 401(k) Match
- Unlimited paid time off
- Flexible work environment
- Generous paid parental leave
- Lunch allowance (Fooda) and in-office snacks
- WFH stipends for our remote employees
- Access to LinkedIn Learning for professional development
- No meeting wednesdays - (a.k.a. planned time to Get Sh!t Done)
- Summer fridays
- Fun in-office and virtual social events
- (And who doesn’t love the swag)
Company HQ
River North, Chicago, IL
Leadership
Al Goldstein
(Co-Founder, Chair & CEO)They worked for a year at Deutsche Bank before founding Pangea Properties in 2008, and Avant in 2013. They have been Chair since, alongside founding Amount, Spring Labs, and StoicLane.
Paul Zhang
(Co-Founder & CIO)Having studied at the University of Illinois, they spent a year as a Software Engineer at CashNetUSA and Enova Financial. They founded Debteye in 2011, before starting Avant in 2013, serving first as CTO then Chief Architect, CTO again and finally CIO.
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