Solution Consultant, Nexthink
More information about location
Digital employee experience management
Open for applications
Digital employee experience management
501-1000 employees
Open for applications
More information about location
501-1000 employees
Company mission
Nexthink's mission is to delight people at work by helping IT to shape smart and productive workplaces.
Role
Who you are
- You will have extensive experience 5+ in a presales or technical consulting role, ideally selling SaaS/Cloud-based solutions
- Proven experience of working with a sales organization and a track record of successful meeting or exceeding assigned revenue goals
- Proven experience as a key technical resource leading the introduction of a new technology into a new market
- Experience of one or more of the following areas:
- Workplace, End User or Desktop Services and management of these
- Digital Experience Monitoring or similar end-user experience-driven functions
- Cloud, Win10, O365 and other Migration-, Release- or Change related projects
- The ITIL framework, Service Lifecycle and other quality of service-related disciplines
- Security, Governance, Risk or Compliance related disciplines
- Demonstrated skills in complex solutions environments
- Superior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives
- An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed
- Technologically savvy and able to learn Nexthink products and services, technologies and business
- Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives
- Team player, able to thrive on finding solutions in a dynamic work environment
What the job involves
- To support the growth of the Nexthink business, we are looking to expand our Solution Consulting team to include additional resources in North America
- The focus of the Solution Consulting organization is on creating and delivering innovative value propositions to executive audiences within enterprise accounts by matching technical capabilities to business outcomes
- The primary purpose of the role is to support the sales organization in the local territory to achieve its revenue goals by providing presales support for new and existing customers
- Working as a key player within the territory, the Solution Consultant is expected to work collaboratively with the Sales, Professional Services, and Partner teams to understand sales and business priorities and to align their activity with the needs of the local business
- Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform
- Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value
- Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates business outcome
- Work with multiple stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology
- Supported and led large-scale enterprise transactions as a solution consultant by using industry knowledge and understanding to move deals forward
- Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues
- Participate as a speaker in key company events and other marketing-related activities
- Become a thought leader both internally and externally, evangelizing on Nexthink and driving business value
Our take
Bad experiences with IT environments cost companies 100 hours per person each year. In order for businesses to avoid those hours of lost productivity, they need to ensure that their employees' digital experience is working for them.
That's where Nexthink's digital experience platform comes in. Its platform combines monitoring, user engagement, analytics, and automation — all from the employee’s perspective. Using one platform, companies are able to handle all parts of their employee's digital experience cycle, from issue detection to employee engagement. Not only does this allow for businesses to be more productive, it also leads to happier employees no longer bogged down by frustrating IT failures.
The company boasts over 1,100 enterprise customers with more than 15 million employees between them. With offices across the globe, its existing customer base is already large. Nexthink has remained focused on further innovation and partnerships, adding capabilities such as conversational AI. The increase in companies looking to invest in digital employee experience tech is set to keep Nexthink on its existing growth trajectory.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2021
$180m
SERIES D
Nov 2018
$85m
SERIES C
Total funding: $336.2m
Company benefits
- Flexible working
- Life insurance
- Critical illness cover
- Income protection
- Pension plan
- Maternity & Paternity leave
- Car allowance
- Job training and professional development
- 22 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
Company HQ
Prilly, VD
Leadership
Pedro Bados
(CEO)Previously worked as an Artificial Intelligence Researcher before co-founding Nexthink in 2004.
Patrick Hertzog
(User Experience Officer)Before co-founding Nexthink, they worked as a Research Assistant at a polytechnic school in Switzerland.
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