Senior Site Reliability Engineer, Lyft
Ride sharing company
Job no longer available
Ride sharing company
1001+ employees
Job no longer available
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- Experience designing, implementing and operating large-scale customer-facing SaaS infrastructure
- Experience with high level programming languages (Python, Go, Java, etc.) and declarative languages (eg. Terraform)
- Experience working with public cloud platforms (eg. AWS, Google Cloud Platform, Microsoft Azure, etc.) and container orchestrators (eg. Kubernetes)
- Strong troubleshooting and debugging skills
- Strong Cross team collaboration
- Strong communication and documentation skills
What the job involves
- Use the core Site Reliability Engineering principles of change management, monitoring, emergency response, capacity planning, and production readiness reviews to run the platform
- Build infrastructure and drive projects that break things with the aim to improve the robustness of production systems
- Help define infrastructure roadmap and architecture based on technology and business needs
- Build holistic visibility into SLIs, SLOs, SLAs, dependency graphs, past performance of software, network, and system to ensure that we can continue to scale without increasing operational burden or toil
- Share knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices
- Step back to observe patterns and develop innovative tools and automation to minimize toil. Use those learnings to drive the best operational practices
- Partner with the broader Lyft organization to build a culture of rigorously learning from incidents
- Share on-call responsibilities with other teammates and own the improvement of the team’s on-call practices
- Unblock, support, and effectively communicate across teams to achieve results
- Assist in cost engineering efforts to ensure efficient use of cloud resources
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialled and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app, whilst the acquisition of European competitor Freenow could add 6 million new riders to its platform in 2026.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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