Senior Staff Product Manager, Housecall Pro
$146.2-172k
+ Equity
Software for home service businesses & professionals
Posted today
Software for home service businesses & professionals
501-1000 employees
Posted today
$146.2-172k
+ Equity
501-1000 employees
Company mission
Housecall Pro's mission is to champion professionals with exceptional technology that makes their work simpler, smarter, and more profitable.
Role
Who you are
- 8+ years of experience in product management, including leadership of complex product initiatives
- Bachelor's degree in a related field or equivalent work experience
- Proven ability to influence across multiple product lines and business functions
- Expertise in using ‘growth stack’ tools (i.e., Amplitude, Segment, Braze, LaunchDarkly)
- Strong knowledge of agile development, product strategy, and UX best practices
- Ability to align multiple teams toward a shared vision while maintaining execution excellence
- Fluency in AI-infused Product Management practices (e.g., rapid prototyping using AI tools, incorporating AI aggregated customer feedback into roadmaps, etc.)
- What will help you succeed:
- Passion for user experience and deep customer empathy
- Exceptional problem-solving and analytical skills, leveraging data to drive business impact
- Strong executive communication and stakeholder management skills
- Ability to balance strategy and execution in a fast-paced, dynamic environment
- Experience mentoring and developing product managers, fostering a culture of innovation and excellence
What the job involves
- As a Senior Staff Product Manager, you drive the development and execution of product strategies across multiple product lines, balancing long-term planning with tactical execution
- You work cross-functionally with engineering, design, marketing, sales, and operations to bring innovative products to market and enhance existing ones
- Your role focuses on defining the product vision, shaping the roadmap, and ensuring that initiatives align with company objectives, delivering measurable business impact
- At this level, you lead high-impact, complex product initiatives that require cross-organizational alignment and coordination
- You anticipate industry trends, leverage data-driven insights, and develop frameworks to scale product development
- Your expertise allows you to influence company-wide product strategies while maintaining a strong customer focus
- You serve as a mentor to developing product team members, fostering a high-performance culture and driving continuous improvement across the organization
- Your ability to operate at both strategic and execution levels enables you to deliver transformative solutions that optimize the user experience and achieve business goals
- You utilize AI tools at every stage of the product development cycle to aggregate customer insights, rapidly prototype, document progress, validate designs, develop supporting materials, etc
- Our team is passionate, empathetic, hard-working, and above all else, focused on improving the lives of our service professionals (our Pros)
- Our success is their success
- Think. Define the product vision and strategy across multiple product lines, ensuring alignment with long-term business objectives
- Anticipate market trends, customer needs, and competitive dynamics to shape future product direction
- Establish scalable frameworks for prioritization and decision-making across teams
- Partner with leadership to influence company-wide product strategy
- Explore. Lead cross-functional collaboration with Engineering, Design, Marketing, Sales, and Operations to develop high-impact solutions
- Drive product innovation by evaluating emerging technologies and market opportunities
- Shape and refine user experience through research, user testing, and data-driven insights
- Guide go-to-market strategies, ensuring seamless alignment across business units
- Plan. Own and maintain a multi-year product roadmap, balancing strategic vision with short-term execution needs
- Lead planning cycles, setting clear priorities and success metrics for teams
- Communicate product vision and updates effectively to leadership and key stakeholders
- Build. Oversee execution of complex product initiatives, ensuring teams deliver high-quality features efficiently
- Remove roadblocks and improve processes to drive faster decision-making and execution
- Advocate for scalable solutions that support long-term growth and innovation
- Launch & Learn. Lead and oversee large-scale product launches, ensuring smooth execution and adoption
- Monitor key performance indicators, identifying insights to drive continuous improvement
- Iterate rapidly based on customer feedback and evolving business needs
- Mentor and support developing product team members as they grow in their roles, contributing to the growth of the product management team
Our take
Housecall Pro offers an all-in-one business management app for home-services professionals operating HVAC, plumbing, electrical, and landscaping businesses.
The resurgent home services market is expected to be worth well over $1 trillion by 2030. With the vast majority of businesses in the space either small or medium sized, there’s obvious value in backend software to take care of laborious but necessary admin in one place.
After five years as a Board Member, Michael Beaudoin became CEO in 2020 to help lead the company’s expansion. Considering that Beaudoin previously spent 13 years at the helm of highly successful home contractor marketplace HomeAdvisor, this seemed to be a shrewd move.
Indeed, the decision has been validated by the company’s 50% year over year growth since then, coupled with its major fundraising efforts and continued expansion within the US and Canada.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Sep 2018
$30m
SERIES C
Total funding: $115m
Company benefits
- Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
- Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
- Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
- Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
- Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
- Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
- Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
- Office setup: Housecall Pro provides each new employee with a home office setup that includes an ergonomic standing desk (don’t worry you can sit, too), chair, computer, and accessories. Already got a sweet home office? We’ll only send you what you need! We also offer ongoing internet and phone reimbursement to help offset expenses.
- Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
- Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.
- Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums. We even have an option for free medical insurance!
Company HQ
River North Art District, Denver, CO
Leadership
Michael Beaudoin
(CEO, not founder)Early-stage startup Investor and Mentor. Served as a Board Member from 2015, then becoming CEO in 2020. Has been on the founding team at a number of other startups including a 13 year spell in charge of HomeAdvisor.
Ian Heidt
(President)Was CEO from the company's 2013 launch until Michael Beaudoin stepped into the role in 2020. Previously spent seven years as a Director at multinational corporation Qualcomm.
Adam Perry-Pelletier
(Chief Engineering Officer)Spent six years prior to Housecall Pro at Qualcomm as Director of Engineering. Former Software Engineer at Moebius Solutions and Tachyon Networks.
Roland Ligtenberg
(SVP of Growth & Innovation)Former Qualcomm Product & Business Development Manager, former Managing Partner at tech consultancy Light Mountain Partners. Was the Founder of the San Diego Electronic Music Initiative.
Share this job
View 18 more jobs at Housecall Pro