Principal Enterprise AI Engineer, Riot Games

• Bachelor’s degree in Computer Engineering, Computer Science, Information Systems, or related field (or equivalent experience delivering enterprise technology solutions)
• 12+ years of experience in enterprise applications or platform engineering spaces, including process optimization and automation initiatives
• Proven track record of delivering AI (traditional or generative) or advanced automation solutions at scale
• Strong technical knowledge of enterprise platforms (e.g., Workday, ServiceNow, Coupa, Concur, Oracle, IronClad) and the respective integration options
• Experience acting as both strategic thinker (roadmap, prioritization, stakeholder alignment) and hands-on contributor (prototyping, configuring, integrating)
• Deep understanding of knowledge management, data governance, quality, and architecture in enterprise contexts
• Experience with LLM platforms (OpenAI ChatGPT, Anthropic Claude, Google Gemini) and their enterprise applications
• Strong understanding of ticketing/work management systems (ServiceNow, Jira) and how to integrate AI-driven workloads with them
• Strong communication skills, being able to translate AI concepts for technical and non-technical stakeholders
• For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Desirable

• The ideal candidate blends strategic product thinking with hands-on technical expertise. You’ll act as both the visionary, shaping the AI roadmap for Enterprise, and the builder, ensuring the platform is robust, secure, and integrated
• You’ll partner with Enterprise leaders, system owners, and data teams to bring Enterprise’s AI ambition to life: Reimagining how Enterprise works so that every Rioter can spend more time unlocking the future of play
• The role will report to the Senior Manager, Enterprise Data
• As Principal, Enterprise AI Engineer, you will drive strategy and execution for traditional, generative and agentic AI capabilities across Enterprise functions, shaping the AI platform that will power thousands of Rioters
• With the support from teams, this includes standing up and managing the Enterprise AI platform, ensuring data governance and quality are in place, and delivering AI-enabled solutions that streamline workflows across Finance, People, IT, Legal, Security, Workplace Experience, and beyond
• Define and execute the long-term Enterprise AI strategy and roadmap, aligned with business needs and Riot’s technology direction
• Spearhead the design and management of Enterprise’s agentic AI orchestration and management platform, ensuring scalability, security, and strong governance
• Partner with Enterprise functions (Finance, People, Legal, Workplace Experience, IT, InfoSec) to identify, prioritize, and deliver high-value AI capabilities including agents, automations and copilots, from experimentation to scaling
• In partnership with Enterprise Data and application owners, establish and enforce AI data governance practices, including data quality, observability, lineage, and bias monitoring
• Serve as the AI product owner for Enterprise, balancing vendor OOB features with Riot-built agentic capabilities, and ensuring cross-functional consistency, adoption, and sustainable change through training, enablement, and governance
• Build, influence, and lead a cross-functional Community of Practice around AI adoption in Enterprise, including training and enablement efforts across functions to ensure adoption and consistency
• Define reference architectures for RAG/agents (indexing, vector stores, caching) with system owners
• Stay on top of emerging AI technologies and evaluate their application to Riot’s business problems