IT Warehouse Operations Associate, Veho

• 3+ year experience in IT operations, warehouse logistics, or hardware provisioning
• Familiarity with asset management tools  and shipping platforms (e.g., UPS, FedEx)
• Strong organizational skills with high attention to detail and the ability to manage multiple tasks
• Basic understanding of device configuration, shipping procedures, and IT compliance
• Comfortable lifting and handling packages (up to 50 lbs) in a warehouse environment
• Excellent communication and collaboration skills across technical and non-technical teams

Desirable

• As an IT Warehouse Operations Associate, you will be a critical part of Veho’s IT team, responsible for the organization, configuration, shipping, and tracking of IT assets used across our warehouse and driver operations
• You’ll work cross-functionally with IT, Security, Field Operations, and third-party logistics providers to ensure that devices such as scanners, routers, laptops, and accessories are securely provisioned, tracked, and deployed in a timely and efficient manner
• Prepare, configure, and package IT hardware (e.g., barcode scanners, laptops, networking gear) for distribution to Veho warehouse sites
• Maintain accurate inventory records in asset management systems
• Monitor and manage inbound and outbound shipments of IT equipment
• Collaborate with Field Operations and IT Support to fulfill hardware requests and troubleshoot logistical issues
• Ensure hardware is labeled, tagged, and configured per IT security and operational standards
• Partner with Security to verify that devices meet compliance standards before deployment
• Perform quality assurance checks on returned equipment and process accordingly (e.g., sanitize, repair, restock, decommission)
• Coordinate with vendors, carriers, and internal teams for timely hardware delivery and returns
• Travel to warehouse locations for onsite device support, inventory audits, and coordination with local operations teams
• Troubleshoot and resolve hardware, internet connectivity, and software-related issues impacting warehouse operations, escalating to appropriate teams as needed