Engineering Manager, ManyChat
Billing & Business
Chatbot marketing
Posted today
Chatbot marketing
201-500 employees
Posted today
201-500 employees
Company mission
To help businesses grow by building meaningful relationships with their customers.
Role
Who you are
- 3+ years of successfully leading and scaling cross-functional development teams with backend and frontend scope as an Engineering Manager
- Proficiency in English, and ideally experience working with global teams
- Expertise in software development and architecture design, experience with high-load is a plus
- Familiarity with PHP 8.* as a developer
- Proven track record of improving development engineering processes and increasing team efficiency. Ability to foster trust-based relationships with the Product organization and Engineering managers
- Experience with Agile values and principles
What the job involves
- We’re looking for an Engineering Manager who can turn complex challenges into meaningful impact
- You’ll lead a team building the billing and business systems that power how creators all over the world earn, scale, and thrive with Manychat
- With your blend of technical depth and people-first leadership, you’ll help engineers grow, deliver high-quality features, and move fast without losing focus
- You’ll balance strategy and execution — from guiding architecture decisions to jumping in when things get real
- Technical Leadership: Guide architecture and technical decisions to ensure scalability and best practices. Identify roadblocks and implement solutions to keep teams on track
- Team Development: plan team growth, recruit, mentor, and motivate engineers while fostering a strong feedback culture
- Performance Management: Evaluate and enhance team performance through regular feedback
- Stakeholder Collaboration: Align with the Area Product Owner and Engineering Managers on a long-term strategy and OKRs
- Process Optimization: Improve workflows to elevate team efficiency. Lead the team through evolving challenges and drive innovation
- Hands-On Support: Participate in code reviews, system design, and occasional coding to coach the team
Our take
Over 80% of businesses currently use chatbots to provide a variety of automated services to customers. However, chatbots are generally uniform and provide standardised responses, unless the business staffs a chatbot programmer.
ManyChat provides a platform for the creation of customised chatbots without needing any experience in coding. The startup focuses on providing small businesses with opportunities to equip the messaging services of their Facebook and Instagram business pages with automotive customer service tools.
The company has grown a huge customer base of over a million businesses, powering more than a billion conversations annually. Although there is tough competition in this field, including new AI chatbots arriving on the market, ManyChat enjoyed a Series B round in 2025, which will be used to expand its market reach. A focus on ease of use and code-free customisation will likely ensure its ongoing popularity.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$140m
SERIES B
Apr 2019
$18m
SERIES A
Total funding: $163.2m
Company benefits
- An opportunity for rapid personal and professional growth
- Uncapped Commission + Equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Annual wellness reimbursement
- Collaborative, transparent, and fun-loving office culture
- We pay for relevant conference tickets, training programs, courses, and any necessary literature
Company HQ
Old Palo Alto, Palo Alto, CA
Leadership
Mikael Yang
(Co-Founder & CEO)Studied at State University before co-founding ManyChat in July 2015. Has been CEO ever since.
Salary benchmarks
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