HR Generalist, Smarter Technologies
$100-140k
+ Equity
AI operating system for healthcare RCM teams
Job no longer available
AI operating system for healthcare RCM teams
1001+ employees
Job no longer available
$100-140k
+ Equity
1001+ employees
Company mission
To fix the U.S. healthcare system.
Role
Who you are
- Bachelor’s degree in Human Resources, Business Administration, or related field
- ~5 years of HR generalist experience, ideally in a fast-paced, remote-first, tech-forward organization
- Working knowledge of employment laws, benefits administration, payroll processes, and employee relations
- Proficiency with HRIS platforms (e.g., Gusto, Workday, ADP), payroll/benefits systems, and tools like Slack, Zoom, and Notion
- Excellent interpersonal and communication skills, with a high level of discretion and empathy
- Strong project management, documentation, and organizational skills
- HR certification (PHR, SHRM-CP) is a plus
What the job involves
- The HR Generalist will be responsible for executing and enhancing day-to-day HR functions, ensuring smooth operational delivery across benefits, payroll, employee experience, compliance, and more
- You’ll act as a trusted advisor for our employees and partner cross-functionally to bring clarity, consistency, and care to every people touchpoint
- Oversee onboarding and offboarding processes, ensuring a smooth transition for all employees
- Conduct exit interviews, analyze trends, and share insights for retention strategies
- Organize and manage company swag logistics for new hires and special events
- Administer and maintain benefits programs including health, dental, vision, and wellness offerings
- Manage payroll operations in collaboration with Finance and external vendors, ensuring accuracy and compliance
- Process employee expenses and partner with Finance for reimbursement workflows
- Track and administer time off, leaves of absence, and accommodations (FMLA, parental leave, ADA, etc.)
- Maintain and update employee records in HRIS (Gusto), ensuring data accuracy
- Ensure compliance with applicable federal, state, and local employment laws and regulations
- Own documentation of HR policies and ensure consistent application across the organization
- Manage internal audits and support HR reporting and metrics
- Support performance review cycles, feedback tools, and goal-setting frameworks
- Administer promotion processes, maintaining clarity and fairness across levels
- Partner with managers to support employee development initiatives and career pathing
- Lead or support cross-functional people-focused projects such as DEI initiatives, policy development, engagement surveys, and more
- Partner with stakeholders on organizational changes, internal communications, or rollout of new HR technologies and tools
- Contribute to continuous improvement of People Ops systems and processes
Our take
The triple threat of manual processes, error rates and fragmented revenue cycles places healthcare companies under considerable pressure, and means the market loses billions in revenue every year. This amounts to less time for patients and lower-quality back-end work. Smarter Technologies is redefining the healthcare revenue cycle through automation and AI tools.
Smarter Technologies helps healthcare companies automate admin and financial workflows, providing AI agents and insights that optimise efficiency and patient experiences. Founded from a merger of four companies - Thoughtful AI, Access Healthcare, SmarterDx and Pieces - the company combines the focused tech capabilities of these four entities into one of the first healthcare-efficiency dedicated automation and insights platforms.
Whilst back office automation tools are nothing new, these generally work as integrations within other platforms. Smarter's solutions cover a range of backend workflows, including payments, accounts receivable and utilisation management, all of which integrate seamlessly into preexisting stacks. The merger in 2025 combined New Mountain Capital-backed companies, savvily melding the quartet of independent tech talents into a seamless solution to one of healthcare's most pressing problems.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jul 2024
$20m
SERIES A
Mar 2022
$10m
SEED
Total funding: $35.9m
Company HQ
Dallas Downtown Historic District, Dallas, TX
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