Deal Desk Analyst, Iterable

• 2 + years experience in a Deal Desk, Order Management, and/or Revenue Operations role/responsibilities
• Experience in CRM and CPQ tools (Salesforce.com)
• Can be self-sufficient and self-managed, especially during crunch time
• Detail-oriented and has an analytical approach to proactively solving problems
• Strong collaborator with multiple functions with well-versed interpersonal skills in both verbal and written communication
• Previous experience driving and managing projects independently
• Willingness and eagerness to learn on the job
• Ability to work and adapt to change in a fast-paced environment
• Strong Microsoft Office, GSuite, and Adobe skills

Desirable

• Iterable is looking for a Deal Desk Analyst to join its growing team. This is a hands-on position that will be critical to enhance company contract execution
• In this role, you will ensure that all contracts in our queue are reviewed, structured, consistently evaluated, approved, and closed as quickly and efficiently as possible
• This role will report to the Senior Deal Desk Manager
• Review pricing and contract structure to ensure alignment with business, legal, and finance requirements
• Calculate margins on deals to ensure each opportunity is meeting gross margin targets
• Enforce best practices for the quoting process, pricing guidelines, and overall Deal Desk processes
• Be creative and solutions oriented by finding solutions to non-standard deals that still align with business rules
• Escalate approvals to the appropriate business partners and functions for review and approval
• Help streamline, standardize, and automate contracting processes to meet internal SLAs
• Help manage current CPQ tool and make recommendations for future improvements
• Help support sales with quote and order form creation, including making edits inside of the CPQ system and manually updating order forms
• Review incoming bookings by ensuring all documentation is attached and data is entered accurately
• Help manage data integrity and reporting in Salesforce
• Help maintain and develop internal documentation relating to standard operating procedures