Principal Product Manager, SoFi

• Bachelor’s degree or higher in any discipline (technical or non-technical)
• 7+ years of product management experience, with a proven track record of leading impactful, high-scale product initiatives
• Strong attention to detail with the ability to summarize complex issues
• Experience working with Salesforce CRM, contact center platforms, and loan operating systems
• Proven track record of leading cross-functional teams to deliver products on time
• Ability to understand and discuss technical concepts, manage tradeoffs, and evaluate new ideas
• Excellent written and verbal communication skills, including presenting to executive leadership
• Analytical mindset with experience working with data to inform decisions
• Proactive and accountable approach to work, with strong coordination and planning skills
• Experience working with remote teams
• Deep customer empathy and a passion for helping people achieve their financial goals

Desirable

• SoFi is seeking a Senior Product Manager to lead a key pillar of our Mortgage business
• In this role, you will define, prioritize, and build innovative capabilities to deliver exceptional experiences for SoFi members as they use our mortgage product to achieve their financial goals
• As a Senior Product Manager, you’ll work across engineering, design, marketing, finance, sales, and operations to deliver differentiated and impactful mortgage solutions
• You’ll inspire with your vision and roadmap, set ambitious goals, and be accountable for delivering results
• Your work will bridge the technical and business worlds, creating experiences that delight members and drive business growth
• Design and build innovative, customer-centric mortgage solutions
• Collaborate with design, engineering, and stakeholders to create experiences that delight our members
• Partner cross-functionally with marketing, sales, operations, legal, compliance, capital markets, and executive leadership to prioritize impactful product plans
• Develop and communicate a clear product roadmap and evangelize it across teams
• Write clear, concise product requirement documents
• Manage product backlogs and dive deep into execution
• Leverage data and analytics to deeply understand product performance and identify opportunities
• Communicate effectively with senior stakeholders, bringing clarity to ambiguous situations in a fast-paced, agile environment
• Embody SoFi’s values in all aspects of your work

• Comprehensive health, vision, dental, life insurance, and disability benefits
• Generous vacation and holidays
• Paid parental leave for eligible employees
• 401(k) and education on retirement planning
• Tuition reimbursement on approved programs, up to $5,250 per year
• Monthly contribution up to $200 to help you pay off your student loans
• Great health & well-being benefits including: telehealth parental support, subsidized gym program
• Flexible time off
• Fertility and family planning options
• Free financial classes

Total funding: $2.7bn

SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.