Principal Product Manager, SoFi

• Bachelor’s degree or higher in any discipline (technical or non-technical)
• 7+ years of product management experience, with a proven track record of leading impactful, high-scale product initiatives
• Strong attention to detail with the ability to summarize complex issues
• Experience working with Salesforce CRM, contact center platforms, and loan operating systems
• Proven track record of leading cross-functional teams to deliver products on time
• Ability to understand and discuss technical concepts, manage tradeoffs, and evaluate new ideas
• Excellent written and verbal communication skills, including presenting to executive leadership
• Analytical mindset with experience working with data to inform decisions
• Proactive and accountable approach to work, with strong coordination and planning skills
• Experience working with remote teams
• Deep customer empathy and a passion for helping people achieve their financial goals

Desirable

• SoFi is seeking a Senior Product Manager to lead a key pillar of our Mortgage business
• In this role, you will define, prioritize, and build innovative capabilities to deliver exceptional experiences for SoFi members as they use our mortgage product to achieve their financial goals
• As a Senior Product Manager, you’ll work across engineering, design, marketing, finance, sales, and operations to deliver differentiated and impactful mortgage solutions
• You’ll inspire with your vision and roadmap, set ambitious goals, and be accountable for delivering results
• Your work will bridge the technical and business worlds, creating experiences that delight members and drive business growth
• Design and build innovative, customer-centric mortgage solutions
• Collaborate with design, engineering, and stakeholders to create experiences that delight our members
• Partner cross-functionally with marketing, sales, operations, legal, compliance, capital markets, and executive leadership to prioritize impactful product plans
• Develop and communicate a clear product roadmap and evangelize it across teams
• Write clear, concise product requirement documents
• Manage product backlogs and dive deep into execution
• Leverage data and analytics to deeply understand product performance and identify opportunities
• Communicate effectively with senior stakeholders, bringing clarity to ambiguous situations in a fast-paced, agile environment
• Embody SoFi’s values in all aspects of your work