Business Manager, ServiceNow
Global Partnerships and Channels
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- We are looking for a candidate who is a strategic thinker, problem solver, and collaborative team player
- The ideal candidate is a self-starter who can thrive in high-growth, fast-paced environments, working across many stakeholders
- This individual should be able to dive deep into solving problems while maintaining a broad perspective
- If you have a stellar background in consultancy and tech, a passion for change, and an ability to work effectively with a diverse and driven global team, then we’d love to hear from you
- 5+ years of experience in consulting or strategic projects in a Software/SaaS technology company; prior experience as a business manager or consultant preferred
- Evidence of having established programmatic efforts that span across functions
- Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing
- Highly analytical and intellectually curious about data analysis, trends, and insight generation
- Strong interpersonal and communication skills; able to influence and manage multiple extended or virtual teams
- Collaborative team player who also knows how to ‘get things done’
- Ability to learn quickly on a fast-paced team including highly technical areas
- Ability to handle interpersonal relationships professionally, and empathetically
- Self-starter who thrives and can multitask in fast-paced and often ambiguous environments
- Bachelor’s Degree in Business or related field
What the job involves
- We are seeking a highly motivated individual to join ServiceNow as a Business Manager in Global Partnerships & Channels (GPC) supporting two leaders: the Chief of Staff for GPC and the Head of Incubate Partners
- This role will be focused on delivering key strategic and priority projects from ideation through to execution and delivery across the GPC ecosystem
- Your work will give you exposure to the GPC leadership team and contribute to our overall strategy and operations to drive success
- This is a fantastic opportunity to play a key role in shaping the design of how ServiceNow engages and grows with our Partners
- In this role you will serve as a primary point of contact for both leaders and:
- Drive operational rhythm including pipeline, forecasting, Executive Briefing templates, reporting, cultivating and executing weekly leadership / staff meetings, quarterly all hands, off-sites, and regular cadences with peers and executive leadership
- Identify opportunities for operational excellence that create efficiency, remove obstacles, or create improved processes and approaches to the business
- Prepare executive level communications and presentations to outline strategic insights, recommendations and outcomes
- Support meeting preparation, follow-ups and ensuring that actions are completed
- Collaborate and co-ordinate across multiple cross functional businesses and stakeholders across the GPC ecosystem and more broadly throughout ServiceNow to achieve results
- Partner with other business managers and chiefs of staff to ensure alignment across the GPC organization
- Create strong cross-functional relationships with key business partners across the sales, customer success, corporate strategy and product organizations
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 149 more jobs at ServiceNow