Senior Manager of Sales Operations & Commercial Strategy, Talkiatry
$140-160k
Plus up to 10% bonus
Personalized mental healthcare provider
Be an early applicant
Personalized mental healthcare provider
201-500 employees
Be an early applicant
$140-160k
Plus up to 10% bonus
201-500 employees
Company mission
To transform psychiatry with accessible, human, and responsible care.
Role
Who you are
- We're looking for someone who combines analytical rigor with strategic thinking
- If you're ready to build the engine that drives transformation in healthcare delivery, this role is for you
- 5+ years of sales operations experience, healthcare preferred
- Strong analytical capabilities with proven track record using data to drive business decisions
- Experience optimizing CRM systems and sales processes (Hubspot preferred)
- SQL proficiency with ability to transform complex data into actionable insights
- Excellence in building executive-ready presentations and communications
- Strategic mindset with ability to translate analysis into operational improvements
- Bachelor’s degree required
What the job involves
- As Senior Manager of Sales Operations, you'll build the infrastructure that powers our partnership growth
- As an early member of our Strategic Operations team, you'll develop the systems, analytics, and enablement tools that transform strategy into results
- This isn't just an operations role - it's an opportunity to architect how we scale a program that's reshaping mental healthcare delivery
- You'll need to translate complex healthcare data into actionable insights, build scalable processes, and enable our teams to execute efficiently
- Design and implement partnership analytics framework and KPI reporting
- Own forecasting and target-setting processes across partnership functions
- Create data-driven insights that guide strategic decision making
- Develop market intelligence to inform team expansion and territory planning
- Build and maintain comprehensive sales enablement toolkit
- Support creation of executive-ready materials for health system partnerships
- Drive continuous improvement of partnership conversion metrics
- Project manage critical initiatives across the partnership funnel
- Own CRM strategy, optimization, and adoption across partnership teams
- Build scalable processes for pipeline and performance management
- Design and implement systems that drive operational efficiency
- Partner cross-functionally to improve operations and enable the team
Our take
Awareness of the importance of mental health is growing worldwide, with many people seeking psychiatry to improve their mental wellness and quality of life. However, psychiatrist waiting lists and a "one size fits all" approach to mental health often prevent people from receiving the support that they need.
Talkiatry provides a personalized mental health marketplace, matching users with in-house psychiatrists based on preliminary assessment answers. Whilst the company inevitably faces competition from other online psychiatry marketplaces, Talkiatry shows the potential to stand out through its personalized, flexible, and insurance-first approach.
Healthtech is growing in strength, and with various partnerships and substantial funding to its name, Talkiatry is poised for future success. Along with ranking as the 6th fastest-growing company in North America on the 2024 Deloitte Technology Fast 500™, highlighting its rapid expansion and increasing demand for its services. As the company continues to innovate and scale, the future looks bright for Talkiatry in the evolving healthcare landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2024
$65m
SERIES C
Jul 2022
$75m
SERIES B
Total funding: $198m
Company benefits
- Flexible location: Work where you want to, either remotely across the U.S. or from our HQ in NYC
- Excellent benefits: Health insurance 100% covered on day one, 401(k) match with match, generous PTO plus paid holidays, paid parental leave, and more
- It all comes back to care: We're a mental health company, and we put our team's well-being first
Company values
- Talk: Transparently and caringly. With our patients, with each other, and with our partners
- See: Those placing their trust in us. Do the right by them with high-quality, evidence-based care
- Know: What we don't know, and seek it from those around us. We're a diverse group with a vast skillset
- Grow: From what we are, into what we need to be. It's the only way we'll help address the mental health crisis
Company HQ
Chelsea, New York, NY
Articles
Leadership
Robert Krayn
(Co-Founder & CEO)Experience as an Analyst for BNY Mellon from 2012 to 2013 and Guggenheim Partners from 2013 to 2014. Vice President of MidOcean Partners from 2014 to 2019.
Georgia Gaveras
(Co-Founder & CMO)Previously the Director of the Comprehensive Psychiatric Emergency Program at NYC Health + Hospitals. They were also an Attending Psychiatrist at Cohen Children's Medical Center and spent 10 years at Mount Sinai Health System as an Attending Psychiatrist and Director.
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