Sales Operations Analyst, OpenGov
Deal Desk
$70-88.4k
OTE
Cloud ERP software for the public sector
Job no longer available
Cloud ERP software for the public sector
501-1000 employees
Job no longer available
$70-88.4k
OTE
501-1000 employees
Company mission
To power more effective and accountable government.
Role
Who you are
- Experience: 1–3 years in deal desk operations, partner operations, sales operations, finance, or a related field
- Education: BA/BS in Business, Finance, Accounting, or a related discipline
- Demonstrated experience in supporting complex B2B SaaS deals or working in a deal desk function
- Strong problem-solving skills, with a self-motivated and results-oriented mindset
- Ability to thrive in a fast-paced environment with evolving priorities
- Exceptional written and verbal communication skills, with the ability to clearly articulate pricing and deal structures
- Quantitative skills, including advanced proficiency in Google Suite (MS 365 acceptable) and working knowledge of other enterprise tools
- Familiarity with Salesforce and other operational tools (e.g., CPQ, Tableau, Outreach) is highly desirable
What the job involves
- As a member of the Commercial Operations team, this role will focus on providing critical support to the deal desk and sales management team
- This position is essential in enabling efficient deal execution by managing pricing strategies, order forms, contract vehicles, and assisting with deal progression to completion
- The ideal candidate will also focus on driving process improvements, ensuring data integrity, and delivering actionable insights to support strategic decision-making
- Collaborate with sales leadership, the Business Development (Partner) team, field teams, and operations to streamline deal desk processes and remove bottlenecks in deal execution
- Manage the order management process, including the preparation of order forms and ensuring proper alignment with cooperative contract vehicles, resellers, and distributors
- Conduct pricing analysis to support deal structuring and provide guidance on optimizing deal economics
- Support the development and maintenance of tools and dashboards to enhance visibility into deal performance and insights for sales management
- Ensure accuracy in deal data and revenue recognition, including adherence to ARR and booking metrics
- Identify opportunities for process optimization in commercial operations to support a scaling organization
- Serve as a key stakeholder in managing CRM (Salesforce) data, ensuring accuracy and consistency across sales and operations systems
- Provide ad hoc analysis and reporting to support deal desk operations and broader commercial objectives
Our take
As the world digitises, governments must innovate their operations to deliver the highest standard of service. OpenGov offers cloud software products to help governments manage performance, improve budgeting, and visualise operational intelligence, as well as providing comprehensive open data.
OpenGov is the leader in local government software. Its cloud-based products, which aided a number of public agencies through the pandemic, include citizen services, procurement, budgeting and planning capabilities - made comprehensive by a series of strategic acquisitions. The company's coherent and integrated software solution significantly reduces the stress on government systems, allowing them to work smarter and better for their citizens.
OpenGov serves over 1,600 governments across the US and continues to secure new clients. It has also made several partnerships towards improving its range of services, which will enable it to remain a powerful tool for governments wishing to digitally transform.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2022
$50m
LATE VC
Oct 2021
$50m
LATE VC
Total funding: $228m
Company benefits
- Work from anywhere
- Unlimited vacation
- Mission-driven colleagues
- World-class healthcare
- Professional development
Company HQ
China Basin, San Francisco, CA
Leadership
Zachary Bookman
(Co-Founder & Chairman)Prior to co-founding OpenGov, was a Principal for Formation 8 and a Special Advisor with ISAF in Afghanistan, focusing on rule of law and governance.
Salary benchmarks
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